Elio Chavez
Rosemead
Summary
Dynamic security professional with extensive experience at Defense International, excelling in emergency response and conflict resolution. Proven ability to enhance workplace safety through proactive surveillance and effective communication. Skilled in customer service and team leadership, ensuring a secure and welcoming environment while maintaining operational efficiency.
Qualified Security Guard with solid background in maintaining safety and security in various environments. Successfully managed access control and surveillance operations, contributing to prevention of unauthorized entries and incidents. Demonstrated vigilance and effective communication skills in working closely with team members and responding to emergencies.
Retail management professional with solid track record in optimizing store operations and delivering high-quality customer service. Proven ability to lead teams and adapt to changing business needs. Focused on driving sales and maintaining collaborative work environment.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Security Guard
Defense International
03.2024 - 11.2024
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked and verified photo identification prior to granting facility access.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Enhanced overall security by conducting thorough patrols and monitoring premises.
- Deescalated potentially volatile situations through effective conflict resolution techniques, protecting property and individuals from harm.
- Assisted in training new security personnel, sharing best practices and ensuring consistency in performance across the team.
- Reduced false alarm responses, accurately assessing and responding to security alerts.
Security Guard
Allied Universal Security Services
02.2023 - 11.2023
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Completed full building and grounds patrols to spot and investigate concerns.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
- Enhanced overall security by conducting thorough patrols and monitoring premises.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Deescalated potentially volatile situations through effective conflict resolution techniques, protecting property and individuals from harm.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Security Guard
Bionic Protection
11.2021 - 11.2022
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Conducted detailed incident reports after each shift, contributing valuable insights for management review and analysis.
- Deescalated potentially volatile situations through effective conflict resolution techniques, protecting property and individuals from harm.
Assistant Store Manager
Lids Locker Room
08.2020 - 10.2021
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
Shoe Sales Associate
Khols
05.2018 - 03.2020
- Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
- Improved overall store appearance through diligent upkeep of shelves, display tables, and fitting areas during shifts.
- Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
- Assisted customers in locating desired items promptly, minimizing wait times for optimal shopping experiences.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Supported store management during peak hours by assisting with crowd control, line management, and additional tasks as needed.
Education
Bachelor of Science - Cybersecurity, And Information Assurance
Western Governors University
Salt Lake City, UT03-2027
Associate of Science - Criminal Justice
Folsom Lake College
Folsom, CA04-2020
High School Diploma -
Vista Del Lago High Scgool
Folsom05-2017
Skills
- Verbal and written communication
- POS systems operations
- Workplace safety
- Flexible schedule
- Emergency awareness
- Reliability
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Store organization
- Time management
- Team building and leadership
Certification
Comptia A+ Certified
CPR Certified
Languages
Spanish
Limited Working
English
Full Professional
Timeline
Security Guard
Defense International
03.2024 - 11.2024
Security Guard
Allied Universal Security Services
02.2023 - 11.2023
Security Guard
Bionic Protection
11.2021 - 11.2022
Assistant Store Manager
Lids Locker Room
08.2020 - 10.2021
Shoe Sales Associate
Khols
05.2018 - 03.2020
Bachelor of Science - Cybersecurity, And Information Assurance
Western Governors University
Associate of Science - Criminal Justice
Folsom Lake College
High School Diploma -
Vista Del Lago High Scgool
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