Eliot Antonio Carlos
North Chesterfield,VA
Summary
Dynamic Communication Technician with extensive experience at M.C.Dean, excelling in troubleshooting and technical training. Proven ability to reduce downtime and enhance system performance through critical thinking and teamwork. Bilingual and committed to safety practices, I effectively document activities and ensure timely project completion, driving operational success in telecommunications.
Overview
3
3
years of professional experience
Work History
Communication Tech One
M.C.Dean
03.2025 - Current
- Installed and configured communication systems for optimal performance.
- Conducted routine maintenance and troubleshooting of telecommunications equipment.
- Collaborated with team members to resolve technical issues efficiently.
- Documented system changes and updates for future reference and training purposes.
- Trained junior technicians on best practices in system maintenance and operations.
- Tested equipment and circuits using various tools such as standard hand tools and network diagnostic tools.
- Reduced downtime by promptly addressing and resolving technical issues related to communication systems.
- Accurately read, understood and carried out written instructions.
- Collaborated with other technicians to troubleshoot and resolve technical issues.
Cable Technician
IES Communications
06.2024 - 03.2025
- Installed and repaired fiber optic cable systems efficiently.
- Conducted routine maintenance and troubleshooting on cable networks to ensure optimal performance.
- Utilized diagnostic tools to identify faults in cable infrastructure and implement corrective actions.
- Collaborated with team members to execute installations, ensuring adherence to safety protocols.
- Assisted in training new technicians on installation techniques and equipment handling procedures.
Floor Sale Associate
Lowes Home Improvment
07.2022 - 06.2024
- Assisted customers in locating products and providing product
- Kept inventory areas tidy and well-maintained for efficient operations.
- Collaborated with team members to achieve daily sales goals.
- Participated in inventory counts to ensure stock accuracy.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Education
No Degree - Computer Science
J Sargeant Reynolds Community College
1651 E Parham Rd Richmond, VA 23228 United StatesAssociate of Science - Construction Management
Northern Virginia Community College
Annandale, VASkills
- Troubleshooting
- Technical training
- Testing procedures
- Timely project completion
- Safety practices
- Documenting activities
- Bilingual
- Teamwork
- Problem-solving
- Time management
- Critical thinking
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Communication Tech One
M.C.Dean
03.2025 - Current
Cable Technician
IES Communications
06.2024 - 03.2025
Floor Sale Associate
Lowes Home Improvment
07.2022 - 06.2024
No Degree - Computer Science
J Sargeant Reynolds Community College
Associate of Science - Construction Management
Northern Virginia Community College