Eliot Ragosa
Winchester,MA
Summary
First year psychology/neuroscience student passionate about her fields of study. Ambitious and driven individual willing to work hard and gain potential experience in the medical field to contribute effectively to society.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
UMASS Store
Amherst, MA
09.2023 - Current
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Fielded customer complaints and queries, fast-tracking for problem resolution.
- Greeted customers and provided friendly customer service.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Maintained cleanliness of the store by sweeping floors, emptying trash cans, etc.
Bookseller
BookEnds
Winchester, MA
06.2021 - 08.2023
- Shelved, cleaned and organized products or spaces to maintain appealing sales floor.
- Greeted customers as they entered the store, providing friendly customer service.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Shared knowledge about books with customers to influence purchases.
Education
Bachelor of Science - Psychology On Neuroscience Track
University of Massachusetts-Amherst
Amherst05-2027
High School Diploma -
Middlesex School
Concord, MA06-2023
Skills
- Quick Learner
- Adaptable
- Fast Reader
- Creativity and Innovation
- Customer Service Relationships
- Strong Academic Record
- Problem-Solving
- Attention to Detail
- Teamwork and Collaboration
Affiliations
- Studio Art
- Avid Reader
- Hiking
Timeline
Customer Service Cashier
UMASS Store
09.2023 - Current
Bookseller
BookEnds
06.2021 - 08.2023
Bachelor of Science - Psychology On Neuroscience Track
University of Massachusetts-Amherst
High School Diploma -
Middlesex School
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