Elisa Coleman
Los Angeles,CA
Summary
Dedicated library professional with over two years of library service and eight years of customer service experience. Extensive knowledge of library systems and databases and a strong interest in film history.
Overview
2
2
years of professional experience
Work History
Clerk
Los Angeles Public Library
Los Angeles, CA
10.2024 - Current
- Assist patrons at circulation desk, providing information on library resources and locating library materials for patron use
- Support librarians in event management to facilitate smooth operations and programming
- Undertake specialized assignments such as the re-cataloging of our collection and special collection such as zines
- Maintain working knowledge of our library software and databases as well as our classification system in order to assist patrons and process materials for circulation
Intern
Los Angeles Public Library, Library Experience Office
Los Angeles, CA
06.2025 - 12.2025
- Independently processed, researched, and responded to reference letters from incarcerated patrons
- Organized and maintained various data and records, focusing on patron confidentiality and discretion
- Collaborated with colleagues and department administrators to develop and revise program policies
Computer Aide
Los Angeles Public Library
Los Angeles, CA
02.2024 - 10.2024
- Provided technical support to patrons, assisting with computer usage, photocopying, and printing services.
- Facilitated training sessions, enhancing patrons' digital literacy skills on topics such as Microsoft Office and Google application usage.
- Trained patrons in the use of physical and digital library materials, including databases regarding online film research resources such as the Entertainment Industry Magazine Archive and Film Index International
Education
Master of Science - Library And Information Science
San Jose State University
San Jose, CA12.2025
Bachelor of Arts - Sociology
University of California, Los Angeles
Los Angeles, CA12.2023
Skills
- proficiency in Microsoft Office and Google Workspace applications
- over 8 years of customer service experience
- knowledge of library software and databases
- attention to detail and strong organizational skills
Timeline
Intern
Los Angeles Public Library, Library Experience Office
06.2025 - 12.2025
Clerk
Los Angeles Public Library
10.2024 - Current
Computer Aide
Los Angeles Public Library
02.2024 - 10.2024
Master of Science - Library And Information Science
San Jose State University
Bachelor of Arts - Sociology
University of California, Los Angeles