Elisa E Murillo
Crossroads Fitness Center
Grand Junction,CO
2
Languages
1
Certification
15
Years of experience
Licensed massage therapist delivering massage techniques, client intake review, and wellness education to relieve pain and tension. Uses oils, lotions, and specialized tools to tailor sessions to client needs and support comfort, mobility, and relaxation. Builds trust through bilingual communication, patient service, and calm care in a wellness setting.
Work History
Member services and class instructor
3 Years 4 Months- Answered questions about services, memberships, technical issues, and sales, providing efficient and professional customer solutions. Promoted monthly specials, conducted gym tours, and educated members on equipment usage.
- Collaborated with management to organize community fitness events and workshops.
- Collaborated with colleagues to develop innovative lesson plans and share best teaching practices, resulting in a more cohesive curriculum across the department.
- Participated in ongoing professional development workshops to remain current in pedagogical trends and continuously improve teaching effectiveness.
Direct Support Specialist
5 Months- Collaborated with individuals with disabilities in vocational program.Provided support, education, and encouragement to clients. Does transportation for clients. Coordinated communication with team members and maintained cleanliness of facility.
- Provided personalized support to individuals with disabilities, fostering independence and community integration.
- Developed and implemented individualized service plans to address client needs effectively.
Store Manager
1 Year 1 Month- Leadership role: Store manager, organized and tagged inventory for efficient stock management, maintained cleanliness and organization of store environment to enhance customer experience, conducted meetings to align team on goals and improve collaboration, provide great customer service and advertising.
- Developed and implemented staff training programs to enhance customer service excellence.
- Oversaw daily operations, ensuring optimal inventory management and product presentation.
- Analyzed sales data to identify trends, driving strategic merchandising decisions for seasonal promotions.
Certified Nursing Assistant (CNA)
2 Years 8 Months- Twelve hour shifts. Provided direct patient care, including bathing, ambulating, and monitoring vital signs. Conducted electrocardiograms (EKGs) and documented findings in electronic health records. Assisted on telemetry/cardiac floor, supporting patient recovery and monitoring cardiac health.
- Assisted nursing staff with patient care, ensuring comfort and safety during daily activities.
- Monitored vital signs and reported changes to healthcare team, enhancing patient observation.
- Mentored junior staff on best practices in patient handling and emergency response procedures.
Sales Associate
9 Months- Oversaw kids, home, and shoe department operations. Conducted recovery, cleanup, and organization while assisting customers. Arrived on time, demonstrating responsibility and friendliness. Helped out at the cash register or other departments.
- Delivered exceptional customer service, enhancing the shopping experience and fostering loyalty.
- Assisted in inventory management, ensuring accurate stock levels and product availability.
- Collaborated with team members to achieve sales goals and improve store performance.
Latino Student Alliance Coordinator
4 Years 3 Months- Leadership position for the organization. Led meetings with members, organized events, coordinated communications, and managed event logistics. Managed the club's progression and represented the culture and members.
- Coordinated cultural events promoting diversity and inclusion initiatives.
- Facilitated workshops addressing multicultural awareness and sensitivity training.
- Entered data, generated reports, and produced tracking documents.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
Tutor/translator-Staff member
10 Months- Colorado Mesa University work student, tutored elementary children. Taught new vocabulary and facilitated bilingual reading sessions in English and Spanish. Assisted with homework and guided completion of various projects. Organized and maintained study area to create conducive learning environment.
- Facilitated one-on-one tutoring sessions to address individual learning needs and objectives.
- Developed customized lesson plans to enhance student comprehension and engagement.
Education
Bachelor's Degree - Exercise Science, Biology
- Fall 2012- Fall 2017
- Member and Leader of the Latino Student Alliance since freshman year at the University.
- Was awarded Scholarships
- Took Medical Preparation course at Western Colorado Community College (WCCC) 2011-2012.
- Has been listed in the Presidential list in Fall 2012 and Dean's list in Fall 2014.
- Colorado Mesa University GEM club member since August 2017.
- Internship done at the Cardiac/Pulmonary rehabilitation center.
- Was awarded student of the month for December 2017.
Skills
Massage techniques
Client health history review
Pain and tension relief
Vital signs monitoring
Patient assistance
Appointment scheduling
Wellness education
Treatment room sanitation
Inventory control
Team communication
Accomplishments
- Customer Relations - Achieved the highest ratings for customer satisfaction across the entire company.
- Product Promotion - Up-sold products and motivated customers to upgrade current program
- Promoted products and encouraged customers to upgrade their existing product plans.
- Customer Follow-up - Ensured that customers were satisfied with company products/programs and services by doing purchase follow-up calls.
Certification
CPR Certified (December, 2014-current)
Awards and Certificates
National Health Occupation Students of America (HOSA) – Completion/ Extemporaneous Health Poster (June, 2011) in Anaheim, California Received 3rd Place., Health Occupation Students of America (HOSA) State Competitions in Loveland, Colorado- Extemporaneous Health Poster. Received 2nd place (March, 2011), Colorado NAHRO poster contest winning artwork (November, 2010)- won at the National level along with a trip to Washington DC and a $600 bond., President Parking Pass for Student of the Month (December, 2017)
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Direct Support Specialist
Ohana Supportive Specialist
03.2025 - 08.2025Read More
Member services and class instructor
Crossroads Fitness Center
04.2023 - CurrentRead More
Store Manager
Forever Bella Boutique
10.2021 - 11.2022Read More
Certified Nursing Assistant (CNA)
St. Mary's Hospital
04.2019 - 12.2021Read More
Sales Associate
Kohl's Department Stores Inc.
11.2015 - 08.2016Read More
Tutor/translator-Staff member
Riverside Educational Center (R.E.C)
07.2012 - 05.2013Read More
Latino Student Alliance Coordinator
Colorado Mesa University Cultural Diversity Board
02.2012 - 05.2016Read More
Colorado Mesa University
Bachelor's Degree from Exercise Science, Biology
Read More