Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Elisa Gillespie

Summary

Dynamic and efficient Telecommunications Professional with a wealth of experience and a natural ability to handle multiple tasks and solve problems. Strong background in project planning and coordination, excelling in managing time effectively and maintaining clear communication. Unwavering dedication to driving project success and contributing to team objectives sets me apart as a valuable asset.

Overview

2025
2025
years of professional experience

Work History

PROGRAM MANAGER

Increditek, Inc.
01.2013 - Current
  • Logistics, scheduling, materials ordering, quality control, program and local office manager for Telecommunications Company
  • Works independently at satellite operation for company based out of Maryland
  • Load and schedule deliveries throughout local territory
  • Handle allocation of resources to ensure installations are on time
  • (including Verizon systems Ciena, Fujitsu, Nokia, Cisco)
  • Attends weekly conference calls with customers for status on jobs in progress, materials management, and staffing
  • Managed and supervised administrative and daily program operations, complying with policies and regulations.
  • Maintains current job plans, specifications, and communications log with customer
  • Coordinates the procurement of materials, supplies and services, and controls timely delivery to jobsite
  • Prepares the project installation plan, manages the plan, and prepares and implements job procedures
  • Works with Operations team for resource planning of technicians, sub-contractors & programmers
  • Maintains construction schedule and coordinates task scheduling with other vendors
  • Maintains all records of job status, job changes, material flow and other control records and supervises the preparation and processing of reports for internal and external use

Office Manager/Project Coordinator

DefensePlacements, LLC
09.2001 - 09.2007
  • Responsible for the recruitment of individuals for Defense oriented executive placement agency
  • Used internet research techniques to source and recruit individuals for Tier 1 & 2 Defense contractors
  • Reviewed resumes, selected top candidates, pre-screened, and performed all reference checks on candidates for presentation to company hiring authorities
  • Responsible for the generation of $400,000.00 in fees over a two-year period
  • Additionally, responsible for the day-to-day operations of the organization, including, accounts payable and receivable, invoicing, and corporate reports
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.

U.S. Army Civilian

Headquarters United States European Command
05.1995 - 09.1998
  • Served as Administrative Support for all staff members
  • Duties included maintaining fiscal year budgets, electronic messaging, maintaining calendars and conference schedules
  • Editing, printing, and overseeing worldwide distribution of classified military plans and objectives
  • Planning classified policy presentations with NATO
  • Ensuring all performance reports for staff members were submitted error free and on time to respective service elements

Signals Intelligence Analyst

United States Army
01.1991 - 01.1995
  • Served as intelligence and telecommunications analyst
  • Responsible for training all incoming personnel, editing, incoming message traffic for format, content, and spelling errors before release to stations throughout the world
  • Managed customer service desk for computer problems
  • Served as shift leader for 2 years
  • Received awards for merit and commitment to excellence
  • Streamlined data collection processes for improved efficiency in intelligence gathering operations.
  • Maintained TS/SCI clearance (no longer active)
  • Honorable discharged in 1995

Division Secretary

Headquarters United States European Command
  • Served as Division Secretary for over 40 staff members during Operation Joint Endeavor
  • Responsibilities included electronic messaging to Pentagon
  • Ensuring timely submission of all correspondence for further consideration by Joint Staff Offices
  • Assisted Division Chief by designing, printing, and making paper copies of slides for classified briefings with the Pentagon
  • Served as Top Secret document custodian
  • Provided protocol for visiting dignitaries both from the Pentagon and other foreign governments
  • Responsible for all travel orders, arrangements, and coordination with other countries for staff officer travel
  • Held valid Top-Secret Security Clearance

Education

Associates of Applied Science - Legal Assistant/Paralegal

Blair College
01.1999

BA - Liberal Arts

University of Maryland-European Campus
01.1995

Telecommunications Analyst Signal

U.S. Army
01.1995

Skills

  • Document preparation
  • Software knowledge
  • Operations management
  • Procedure development
  • Customer service
  • Strong organization
  • Teamwork and collaboration
  • Problem-solving
  • Multitasking
  • Organizational skills
  • Verbal and written communication
  • Warehouse management
  • Supplier relationship management
  • Materials management

Accomplishments

    Started as warehouse associate and have worked up to area manager. Scheduling installations and coordination from ordering materials for end of job reviews. Demonstrated the ability to pick up quickly learn new skills, by learning to barcode Verizon assets, coordinate testing, complete all paperwork in Verizon Vendorlink system, and reviewing job with Verizon field engineers.

Timeline

PROGRAM MANAGER

Increditek, Inc.
01.2013 - Current

Office Manager/Project Coordinator

DefensePlacements, LLC
09.2001 - 09.2007

U.S. Army Civilian

Headquarters United States European Command
05.1995 - 09.1998

Signals Intelligence Analyst

United States Army
01.1991 - 01.1995

BA - Liberal Arts

University of Maryland-European Campus

Division Secretary

Headquarters United States European Command

Associates of Applied Science - Legal Assistant/Paralegal

Blair College

Telecommunications Analyst Signal

U.S. Army

Similar Profiles

CREATE PROFILE
Elisa Gillespie