Professional Summary
Overview
Work History
Skills
Certification
Languages
Timeline

Elisa Gonzalez

Auto Brokers Usa
Homestead,FL
2

Bilingual English and Spanish

1
Certification
31
Years of experience

Dedicated office manager with a proven track record in streamlining processes and enhancing productivity. Skilled in vendor management, clear communication, and administrative support, contributing to improved operational efficiency.

Work History

Office Manager

14 Years 7 Months
Auto Brokers Usa | 01.2012 - Current
  • Oversaw daily office operations, ensuring efficiency and compliance with company policies.
  • Developed and implemented office procedures that enhanced workflow and productivity across teams.
  • Coordinated scheduling for staff meetings, ensuring effective communication and resource allocation.
  • Managed vendor relationships, negotiating contracts to optimize service delivery and cost-effectiveness.

Admission Advisor

5 Years 6 Months
America Worldwide Academy | 06.2006 - 12.2011
  • Developed and implemented outreach strategies to enhance enrollment efforts.
  • Advised prospective students on program options and application procedures.
  • Conducted individual counseling sessions to assess student needs and goals.
  • Collaborated with faculty to align academic offerings with student interests.

Assistant Manager

10 Years 1 Month
Verizon Wireless | 01.1996 - 02.2006
  • Led team in executing daily operations to enhance customer service and satisfaction.
  • Monitored performance metrics to ensure alignment with company goals and service standards.
  • Implemented process improvements that streamlined workflow and reduced operational delays.
  • Developed training programs for new staff, improving onboarding efficiency and knowledge retention.

Skills

Office management
Administrative support
Scheduling and calendar management
Administrative management
Payroll processing
Document management
Effective communication
Clerical support
Customer service
Customer relations
Budget management
Employee supervision
Clerical assistance
Financial reporting
Supply management
Resource allocation
Staff supervision
Supply management
Employee training

Certification

  • CAP - Certified Administrative Professional

Languages

Spanish

Timeline

Office Manager

Auto Brokers Usa
01.2012 - CurrentRead More

Admission Advisor

America Worldwide Academy
06.2006 - 12.2011Read More

Assistant Manager

Verizon Wireless
01.1996 - 02.2006Read More
Elisa Gonzalez