Elisa Gordon

•Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.

• Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
• Distributed returned merchandise to appropriate store departments or palletized for liquidation.
• Documented returned product details in Software inventory tracking system.
• Increased productivity through streamlined processes and system efficiency.
• Collaborated with team members to optimize return procedures and enhance overall efficiency.
• Trained new employees on return processes, promoting a consistent and efficient workflow.
• Ensured timely processing of returns, minimizing delays and enhancing customer experience.
• Responded to customer requests, offering excellent support and tailored recommendations to address needs.
• Trained staff on operating procedures and company services.

• Mentored new hires in the role of package handler, fostering a supportive learning environment for their professional growth.
• Facilitated hands-on training sessions to ensure all package handlers understood proper techniques and equipment usage.
• Evaluated employee progress through ongoing assessments, adjusting teaching methods as needed for optimal results.
• Provided ongoing support and guidance to fellow trainers as needed, sharing insights gained through experience in order to enhance overall training quality across the department.
• Strengthened communication skills among team members through targeted group activities and exercises during training sessions.

• Prepared meals efficiently under time constraints for timely service during peak hours.
• Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
• Prepared food items in compliance with recipes and portioning control guidelines.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Managed opening and closing shift kitchen tasks.
• Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
• Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
• Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.