Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Elisa Incerti Delmonte

Reggio Emilia,Italy

Summary

Adept at leading teams and streamlining operations, I significantly enhanced efficiency at Unipol Rental SPA by managing the vehicle registration process and spearheading debt recovery at Servizio Gestione Crediti. Skilled in Microsoft Office and proficient in both Italian and English, my attention to detail and ability to multitask have consistently improved service delivery and operational success.

Overview

9
9
years of professional experience

Work History

EMPLOYEE - VEHICLE REGISTRATION DEPARTMENT

Unipol Rental SPA
Reggio Emilia, Italy
01.2023 - Current
  • Managed the entire vehicle registration process, including issuing license plates for rental vehicles. Entered chassis information, and oversaw the weekly rental schedules. Handled the creation and management of invoices for dealers, monitored rental deadlines, and ensured compliance with order requirements.
  • Worked effectively in team environments to make the workplace more productive.
  • Prioritized and organized tasks to efficiently accomplish service goals.

CREDIT RECOVERY AGENT

Servizio Gestione Crediti
Reggio Emilia, Italy
03.2017 - 03.2022
  • Managed debt recovery operations for three major companies. Oversaw back-office tasks, including internet research to locate elusive debtors, and updating various management systems. Coordinated and assigned cases to field agents for on-site visits and debt collection. Negotiated settlements with debtors concerning outstanding accounts, unpaid mortgages, and unresolved financing agreements. Operated under strict deadlines, acting as a mediator between debtors and creditors to achieve resolution.
  • Managed daily operations of the recovery team, including monitoring progress and providing guidance to staff.
  • Performed periodic reviews of existing processes and procedures related to recovery efforts.

SCHOOL INTERNSHIP

Motor Power
Reggio Emilia, Italy
01.2016 - 03.2016
  • Participated in a school internship program, gaining practical experience, and developing skills relevant to professional environments.
  • Performed tasks such as updating price lists, preparing and compiling orders, organizing inventory, and managing email correspondence. Developed organizational and technical skills while supporting daily operations in a professional environment.

Education

High School Diploma -

Filippo RE
Reggio Emilia
06-2016

Master - MASTER'S DEGREE IN PROCUREMENT SPECIALIST WITH A F

Ecipar
Reggio Emilia
06-2016

ENGLISH CERTIFICATION - LEVEL B2 - English Language

My English School
Reggio Emilia

Skills

  • Supervision and leadership
  • Attention to detail
  • Multitasking abilities
  • Team building
  • Active listening
  • Teamwork and collaboration
  • Microsoft office

Languages

English
Professional
Italian
Native/ Bilingual

Timeline

EMPLOYEE - VEHICLE REGISTRATION DEPARTMENT

Unipol Rental SPA
01.2023 - Current

CREDIT RECOVERY AGENT

Servizio Gestione Crediti
03.2017 - 03.2022

SCHOOL INTERNSHIP

Motor Power
01.2016 - 03.2016

High School Diploma -

Filippo RE

Master - MASTER'S DEGREE IN PROCUREMENT SPECIALIST WITH A F

Ecipar

ENGLISH CERTIFICATION - LEVEL B2 - English Language

My English School

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Elisa Incerti Delmonte