Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Elisa Lombrana

Milwaukee

Summary

My knack for problem-solving and dedication to quality, coupled with a proven track record in staff coordination and safety compliance, positions me as a valuable asset to any team.

Overview

14
14
years of professional experience

Work History

Production Manager

ETE Reman
09.2018 - Current
  • Resolved issues quickly to maintain productivity goals.
  • Managed multiple projects concurrently, ensuring timely completion.
  • Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
  • Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
  • Using company Core Values to interview and hire new employees, make decisions on discipline and other recommendations for employees.
  • Oversee that all personnel are trained properly in the specific work assignments, prioritizing quality while maintaining quantity. Schedule and assign work to production personnel when production needs change.
  • Supply any necessary equipment and supplies to the production areas as required.
  • Maintain daily reports, that may include daily production, UKG time reports, and working with Syteline ERP system.

Storage Manager

StorSafe Storage
01.2018 - 09.2018
  • Maintained accurate inventory records, enabling quick response to customer inquiries and order fulfillment needs.
  • Collaborated closely with sales teams to ensure proper inventory levels were maintained based on demand trends.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Organized records of vehicles, schedules and completed orders. (U-haul was affiliated with this location)
  • Created and enforced detailed organization processes to increase quality and service standards.
  • Handled online auctions and payments.

Club Room Host

Sleep Inn & Suites
08.2016 - 05.2017
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Assisted the Shuttle Driver by rotating routes to and from the airport.

Fulfillment Associate

Amazon
09.2015 - 08.2016
  • Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
  • Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
  • Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
  • Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
  • Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
  • Collaborated with team members to optimize workflows and improve overall operational performance.
  • Reduced product damage rates through proper handling, storage, and packaging procedures.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Assisted in problem solving to maintain the accuracy of each order or get items pulled from different areas to ensure each order had the correct products.

Crew Chief

McDonald's
06.2011 - 09.2015
  • Managed team according to company standards and compliance requirements.
  • Organized daily assignments for crew members, ensuring efficient use of time and resources.
  • Trained all team members on key roles to maintain flexibility.
  • Mentored junior crew members, fostering a supportive work environment and promoting professional growth.
  • Handled all of the ERP system data entry for the shift, including all of the end of shift cash handling.

Education

High School Diploma -

Ronald Reagan High School
Milwaukee, WI
05-2013

Skills

  • Production planning
  • Multitasking proficiency
  • Willing to learn
  • Training and mentoring
  • Effective time management
  • Team player mentality
  • Dedication to product quality
  • Health and safety compliance
  • Staff coordination
  • Production line management
  • Problem-solving
  • Attention to detail

Languages

English
Professional Working
Spanish
Limited Working

Timeline

Production Manager

ETE Reman
09.2018 - Current

Storage Manager

StorSafe Storage
01.2018 - 09.2018

Club Room Host

Sleep Inn & Suites
08.2016 - 05.2017

Fulfillment Associate

Amazon
09.2015 - 08.2016

Crew Chief

McDonald's
06.2011 - 09.2015

High School Diploma -

Ronald Reagan High School
Elisa Lombrana