Elisa Lombrana
Milwaukee
Summary
My knack for problem-solving and dedication to quality, coupled with a proven track record in staff coordination and safety compliance, positions me as a valuable asset to any team.
Overview
14
14
years of professional experience
Work History
Production Manager
ETE Reman
Milwaukee, WI
09.2018 - Current
- Resolved issues quickly to maintain productivity goals.
- Managed multiple projects concurrently, ensuring timely completion.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
- Using company Core Values to interview and hire new employees, make decisions on discipline and other recommendations for employees.
- Oversee that all personnel are trained properly in the specific work assignments, prioritizing quality while maintaining quantity. Schedule and assign work to production personnel when production needs change.
- Supply any necessary equipment and supplies to the production areas as required.
- Maintain daily reports, that may include daily production, UKG time reports, and working with Syteline ERP system.
Storage Manager
StorSafe Storage
Milwaukee
01.2018 - 09.2018
- Maintained accurate inventory records, enabling quick response to customer inquiries and order fulfillment needs.
- Collaborated closely with sales teams to ensure proper inventory levels were maintained based on demand trends.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Organized records of vehicles, schedules and completed orders. (U-haul was affiliated with this location)
- Created and enforced detailed organization processes to increase quality and service standards.
- Handled online auctions and payments.
Club Room Host
Sleep Inn & Suites
Milwaukee
08.2016 - 05.2017
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Assisted the Shuttle Driver by rotating routes to and from the airport.
Fulfillment Associate
Amazon
Kenosha, WI
09.2015 - 08.2016
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
- Collaborated with team members to optimize workflows and improve overall operational performance.
- Reduced product damage rates through proper handling, storage, and packaging procedures.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Assisted in problem solving to maintain the accuracy of each order or get items pulled from different areas to ensure each order had the correct products.
Crew Chief
McDonald's
Milwaukee, WI
06.2011 - 09.2015
- Managed team according to company standards and compliance requirements.
- Organized daily assignments for crew members, ensuring efficient use of time and resources.
- Trained all team members on key roles to maintain flexibility.
- Mentored junior crew members, fostering a supportive work environment and promoting professional growth.
- Handled all of the ERP system data entry for the shift, including all of the end of shift cash handling.
Education
High School Diploma -
Ronald Reagan High School
Milwaukee, WI05-2013
Skills
- Production planning
- Multitasking proficiency
- Willing to learn
- Training and mentoring
- Effective time management
- Team player mentality
- Dedication to product quality
- Health and safety compliance
- Staff coordination
- Production line management
- Problem-solving
- Attention to detail
Languages
English
Professional Working
Spanish
Limited Working
Timeline
Production Manager
ETE Reman
09.2018 - Current
Storage Manager
StorSafe Storage
01.2018 - 09.2018
Club Room Host
Sleep Inn & Suites
08.2016 - 05.2017
Fulfillment Associate
Amazon
09.2015 - 08.2016
Crew Chief
McDonald's
06.2011 - 09.2015
High School Diploma -
Ronald Reagan High School