Summary
Overview
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative
Elisa Lopes

Elisa Lopes

Boca Raton,FL

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

20
20
years of professional experience

Work History

DSO - Designated School Officer

Uceda International English School
06.2023 - Current
  • Enhanced school safety by implementing and monitoring security protocols.
  • Streamlined administrative processes for improved efficiency and staff productivity.
  • Assisted in the development of school policies to foster a positive learning environment.
  • Coordinated events and activities, contributing to increased student engagement and participation.
  • Register students, input student data in to the school and SEVIS system .
  • Process holidays, attendance and medical excuses in accordance with school and immigration policies.
  • Provide information to students about their academic and immigration status.
  • Provide support to academic coordinators and teachers.
  • Make a weekly report on the movement of schools numbers to the school board.
  • Process payment reports and weekly report for meetings with staff.

Bank Teller

Wells Fargo
10.2019 - 03.2020
  • Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
  • Streamlined teller operations for better workflow by implementing time-management strategies.
  • Enhanced branch sales through cross-selling bank products and services to customers.
  • Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.

Assistant Teacher

Building Blocks Early Learning Center
08.2018 - 04.2019
  • Increased student engagement by incorporating hands-on activities and group projects into the curriculum.
  • Enhanced students'' critical thinking skills through problem-solving exercises and open-ended questions.
  • Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
  • Collaborated with colleagues to develop cross-curricular lessons, promoting interdisciplinary learning among students.

Assistant Manager

Vivo Telecomunicações
09.2004 - 01.2011

Education

Science Of Paralegal Studies -

Broward College
Fort Lauderdale, FL

Bachelor Of Science Of Education - Education Administration

UEMG - University of Minas Gerais- Brazil
07.2000

Skills

  • Budgeting expertise
  • Emergency Preparedness
  • Student Counseling
  • Special Education Knowledge
  • Attention to Detail
  • Analytical Skills
  • Adaptability
  • Multitasking Abilities

Languages

Portuguese
Native or Bilingual
Spanish
Professional Working

Timeline

DSO - Designated School Officer

Uceda International English School
06.2023 - Current

Bank Teller

Wells Fargo
10.2019 - 03.2020

Assistant Teacher

Building Blocks Early Learning Center
08.2018 - 04.2019

Assistant Manager

Vivo Telecomunicações
09.2004 - 01.2011

Science Of Paralegal Studies -

Broward College

Bachelor Of Science Of Education - Education Administration

UEMG - University of Minas Gerais- Brazil
Elisa Lopes