Elisa Ramirez
Brownsville,TX
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
21
21
years of professional experience
Work History
SOC/PAS Coordinator
Legacy Home Health
Brownsville, TX
11.2023 - Current
- First person of contact with patient to initiate start of care services.
- Answering high volume incoming calls from attendants regarding patient services and address their needs promptly.
- Processing attendant information in agency database.
- Supervising attendant schedules for patient services.
- Assisting with finding attendants and/or service coverage for patients.
- Work closely with other departments to ensure that attendants have access to the resources and information they need
Home Health Provider
Caring For You Home health
Brownsville, TX
09.2019 - 11.2023
- Assist elderly patients with daily routine such as meal preparations, cleaning and washing.
- Accompany to doctor appointments.
Front Desk Clerk
Brownsville Community Health Center
Brownsville, TX
08.2018 - 08.2019
- Register patients for appts. Verify Insurance and take payments.
- Schedule patients.
- Answer telephone.
- Balance and deposit daily payment report.
- Other duties as assigned.
Customer Service Aide
Cameron County Public Health
Brownsville, TX
12.2015 - 05.2018
- Determine program eligibility for applicants.
- Take height, weight, and blood work of participants.
- Enter proper information on computer system and documents into participant files.
- Clerical and front reception duties.
- Maintain clinic supply inventory.
Home Health Provider
Caring For You Home Health, Inc
Brownsville, TX
10.2008 - 12.2015
- Work with adults
Clerk
University of Texas/Texas Southmost College
Brownsville, TX
09.2004 - 03.2010
- Receptionist Duties (answer phone, data entry, file, etc.)
- Maintain and Reconcile Budget for department
- Travel Arrangements
- Assist Students and Route to Appropriate offices
Education
Certificate of Proficiency - Medical coding and billing
University of Texas at Brownsville/Texas Southmost College
Brownsville, TXAssociates of Arts - Social Work
University of Texas at Brownsville/Texas Southmost College
Brownsville, TXASSOCIATE'S - MEDICAL OFFICE MANAGEMENT
University of Texas at Brownsville/Texas Southmost College
Brownsville, TXAssociate - General Arts
University of Texas at Brownsville/Texas Southmost College
Brownsville, TXSkills
- HIPAA
- Data Entry
- Medical Office Management
- Computer skills
- Medical office experience
- Office Management
- Medical Records
- Anatomy Knowledge
- Customer service
- Phone Etiquette
- Computer software and equipment knowledge
- Medical terminology
- Microsoft Office
- EMR systems
Additional Information
Fast learner, organized, and dependable.
References
References are available on request.
Languages
Spanish, Fluent
Timeline
SOC/PAS Coordinator
Legacy Home Health
11.2023 - Current
Home Health Provider
Caring For You Home health
09.2019 - 11.2023
Front Desk Clerk
Brownsville Community Health Center
08.2018 - 08.2019
Customer Service Aide
Cameron County Public Health
12.2015 - 05.2018
Home Health Provider
Caring For You Home Health, Inc
10.2008 - 12.2015
Clerk
University of Texas/Texas Southmost College
09.2004 - 03.2010
Certificate of Proficiency - Medical coding and billing
University of Texas at Brownsville/Texas Southmost College
Associates of Arts - Social Work
University of Texas at Brownsville/Texas Southmost College
ASSOCIATE'S - MEDICAL OFFICE MANAGEMENT
University of Texas at Brownsville/Texas Southmost College
Associate - General Arts
University of Texas at Brownsville/Texas Southmost College