Elisabet Ayala
Winter Park,FL
Summary
Talented administrative leader with over eight years of experience in the education sector backed by significant project management and sales experience. An effective communicator skilled at developing and implementing academic programs to create high-quality learning environments. Exceptional relationship building skills with a track record for developing meaningful partnerships with major community stakeholders. An articulate public speaker with strong presentation and facilitation abilities. Fully bilingual (English-Spanish) verbal and written.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Assistant Principal
Little Steps Academy
08.2019 - Current
- Partnered with principal to administer school program in alignment with vision and goals, providing positive, high-expectation academic environment.
- Supported a positive school culture by addressing student behavior concerns promptly and effectively.
- Enhanced teacher effectiveness through regular classroom observations and feedback sessions.
- Performed classroom evaluations to assess teacher strategies and effectiveness.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Incorporated multiple types of teaching strategies into classroom.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Regional Loss Prevention Manager
Fallas Paredes Discount Stores
05.2018 - 12.2019
- Enhanced overall store safety by conducting regular inspections and addressing any identified hazards or risks promptly.
- Implemented targeted loss prevention initiatives in high-risk areas, significantly decreasing occurrences of theft in those locations.
- Collaborated with store management to develop effective security plans, leading to decreased incidents of theft and fraud.
- Increased employee awareness of loss prevention through comprehensive training programs and workshops.
- Analyzed incident reports and trends to identify key areas for improvement within the organization''s loss prevention efforts.
- Leveraged advanced surveillance technology to monitor store activity, swiftly identifying potential threats and taking appropriate action.
- Conducted thorough investigations into suspected cases of internal theft, resulting in the identification and resolution of multiple instances of employee misconduct.
- Delivered detailed reports on regional loss prevention performance to senior leadership, leading to informed decision-making and strategic planning initiatives.
- Reduced company losses by implementing efficient loss prevention strategies and conducting regular audits.
- Maintained up-to-date knowledge on industry best practices for loss prevention, regularly sharing insights with colleagues and leadership teams for continuous improvement efforts.
- Managed a team of loss prevention professionals, ensuring consistent performance and adherence to company policies.
- Successfully resolved numerous cases of fraudulent returns by partnering with customer service departments to implement stricter return policies and verification methods.
Teacher
Little Steps Academy
08.2016 - 05.2018
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
Store Manager
SEARS HOLDING CORPORATION
01.2014 - 10.2015
- Promoted to more increasingly responsible positions
- Fully accountable for all the operational activity in the store, and providing clear leadership to the team and leading by example in all areas of the business
- Worked hard to ensure that all store and company sales targets, operations goals and policies are met
- Oversaw store opening and closing procedures
- Ensured customer service is of the highest standards at all times
- Managed a team of over 56 staff, including sales associates & assistant managers
- Planned events and promotions for the store
- Handled all merchandising, inventory control, ordering, cash control, and maintenance
- Directed sales floor activities, assisted customers and addressed customer concerns
- Input data to prepare daily sales reports; regularly use weekly and monthly data to develop sales and promotional strategies.
LP Manager
SEARS PUERTO RICO
01.2009 - 01.2014
- Accountable for the overall management and performance of the department including Loss Prevention (LP) measurements and issues in the store and other district and home office projects as assigned
- Lead and direct a team of up to 20 employees accountable for loss prevention and safety strategy
- Handle the training, detection, investigation, and successful resolution of all internal high dollar and sensitive investigations
- Educate and motivate employees to achieve shrink and general liability goals
- Manage and ensure thorough reporting of critical incidents in assigned area of responsibility
- Detail analysis of exception reporting systems including trends, queries and monthly reporting
- Selected Achievements: Received several recognitions for outstanding performance such as: Higher Scorecard Recognition for the months of August, September, October 2013; Weekly LP Metrics Goal Tracker;
Human Resources
SEARS HOLDING CORPORATION
08.2003 - 12.2009
- Partnered with human resources departments to optimize workforce planning strategies based on projected growth patterns and industry trends.
- Maintained up-to-date knowledge of industry best practices in human resources management, incorporating innovative solutions as appropriate.
- Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
- Oversaw all aspects of human resources, including hiring, onboarding, and employee evaluations.
- Supported Human Resources functions by assisting with recruiting efforts, onboarding new hires, and maintaining personnel records.
- Assisted human resources in recruiting, interviewing, and hiring potential candidates, contributing to the overall growth of the company.
Education
Bachelor Program - General Sciences (credits) -
UNIVERSITY OF PUERTO RICO, Main Campus
Río Piedras, PRSkills
- Instructional Leadership
- Parent Engagement and Communication
- Student achievement
- Data-Driven Instruction
- Customer Service
- Problem-Solving
- Multitasking and Organization
- Training and mentoring
- Human Resources Management and Administration
- Employee Training
- Incident Reporting
- Surveillance techniques
Skills
New Hires Orientation, Presentation /Training, Leadership Development, Needs Assessment, Company Culture/Vision & Mission, Staffing Requirements, Employee Relations Programs, Employee Empowerment, Asset Protection, Policies and procedures, Security Reports, Internal theft investigations, Undercover Operations, Auditing, Action Plan Recommendation, Retail Security, Administration, Supervision and Training, Operation & Office Management, Problem Analysis & Resolution, Client & Vendor Relations, Inventory Control & Management, Efficiency Improvement, Reporting, Recordkeeping & Documentation, Interpersonal Relationships
Training
- Retail Service ASM Academy
- Wicklander-Zulawski & Associate Institute / Training Interview and Interrogation Techniques
Certification
- NAC - National Administrator Credential
- CDA- Child Development Associate Certification
- Director Credential Level 1
- Training Interviews and Interrogation Techniques, Wicklander & Zulawski
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Assistant Principal
Little Steps Academy
08.2019 - Current
Regional Loss Prevention Manager
Fallas Paredes Discount Stores
05.2018 - 12.2019
Teacher
Little Steps Academy
08.2016 - 05.2018
Store Manager
SEARS HOLDING CORPORATION
01.2014 - 10.2015
LP Manager
SEARS PUERTO RICO
01.2009 - 01.2014
Human Resources
SEARS HOLDING CORPORATION
08.2003 - 12.2009
Bachelor Program - General Sciences (credits) -
UNIVERSITY OF PUERTO RICO, Main Campus
- NAC - National Administrator Credential
- CDA- Child Development Associate Certification
- Director Credential Level 1
- Training Interviews and Interrogation Techniques, Wicklander & Zulawski
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