Implemented standardized work procedures, ensuring consistency in operations while maximizing efficiency.
Managed the development and implementation of standard work documents, ensuring consistency in operations while maximizing efficiency.
Analyzed existing processes to identify opportunities for optimization, recommending changes that led to significant cost savings and improved performance.
Trained staff on Lean methodologies, empowering employees to identify and address inefficiencies proactively.
Educated patients on pre-surgery requirements, such as fasting protocols or medication adjustments, resulting in fewer complications on the day of the procedure.
Handled urgent requests effectively, prioritizing cases requiring immediate attention while also balancing routine surgery demands appropriately.
Arranged pre-operative and post-operative appointments for surgical patients.
Expertly managed planning, scheduling, and coordination of outpatient procedures.
Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
Participated actively in team meetings or strategy sessions where valuable input was given towards developing stronger arguments for case proceedings.
Coordinated client meetings by scheduling appointments, preparing meeting materials, and maintaining a professional environment.
Developed strong working relationships with clients by demonstrating empathy, attentiveness, and professionalism in all interactions.
Medical record review
SELF EMPLOYED
01.2020 - Current
Meticulously review patient's records and summarize records.
Medical records coordinator
INTERVENTIONAL PAIN AND SPINE INSTITUTE
10.2021 - 02.2024
Prepare itemized statements, bills, or invoices and record amounts due for items purchased or services rendered
Keep records of invoices and support documents
Answer mail or telephone inquiries regarding rates, routing, or procedures
Maintain medical records, technical library, or correspondence files.
Medical Transcriptionist
LAS VEGAS NEUROSURGICAL INSTITUTE
11.2013 - 02.2021
Transcribe dictation for a variety of medical reports, such as patient histories, physical examinations, emergency room visits, operations, chart reviews, consultation, or discharge summaries
Review and edit transcribed reports or dictated material for spelling, grammar, clarity, consistency, and proper medical terminology
Return dictated reports in printed or electronic form for physician's review, signature, and corrections and for inclusion in patients' medical records
Identify mistakes in reports and check with doctors to obtain the correct information
Answer telephones and direct calls to appropriate staff
Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations
Greet visitors, ascertain purpose of visit, and direct them to appropriate staff
Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records
Interview patients to complete documents, case histories, or forms, such as intake or insurance forms
Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records
Hear and resolve complaints from customers or the public
File and maintain records
Authorize drug refills and provide prescription information to pharmacies
Show patients to examination rooms and prepare them for the physician
Inventory and order medical, lab, or office supplies or equipment
Schedule appointments for patients
Change dressings on wounds.
Cashier
MCDONALDS
11.2011 - 11.2013
Receive payment by cash, check, credit cards, vouchers, or automatic debits
Issue receipts, refunds, credits, or change due to customers
Greet customers entering establishments
Clean and sanitize work areas, equipment, utensils, dishes, or silverware
Store food in designated containers and storage areas to prevent spoilage
Prepare a variety of foods, such as meats, vegetables, desserts, according to customers' orders or supervisors' instructions, following approved procedures.