Elisabeth Barajas

• Assisted in resolving customer inquiries regarding deliveries and services.
• Monitored inventory levels to maintain adequate stock for deliveries.
• Resolved customer complaints professionally, demonstrating empathy while finding solutions that met their expectations.
• Handled cash transactions for COD deliveries responsibly, maintaining accurate records and safeguarding company assets.
• Enhanced customer satisfaction by providing timely and accurate deliveries, maintaining a friendly demeanor.
• Provided exceptional customer service through clear communication with clients regarding delivery times and special requests.
• Improved delivery efficiency by optimizing routes and utilizing GPS tracking systems.
• Documented all delivery transactions accurately, contributing to efficient inventory management practices.
• Promoted safe driving at all times by observing all speed limits and keeping abreast of road conditions, weather, and other factors.
• Ensured the safety of delivered items by properly securing and handling packages during transport.
• Obtained signatures from customers upon delivery of goods.
• Tracked delivery information, mileage, and fuel use while on shift.
• Maintained clean and orderly appearance while on shift.
• Kept detailed records of deliveries and money received from customers.
• Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
• Processed customer transactions efficiently using point-of-sale systems.
• Helped customers complete purchases, locate items, and join reward programs.
• Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
• Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
• Handled high-pressure situations effectively during peak hours while maintaining a professional demeanor towards customers and colleagues.
• Maintained inventory by organizing and cleaning stockroom.
• Enhanced the accuracy of inventory valuation by implementing a robust system to track physical inventory counts against records.

• Collaborated with other departments within the organization to coordinate promotions, events, and special projects.
• Oversaw coaching and guidance of store employees to foster advancement in work operations.
• Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
• Maintained inventory by checking merchandise to determine levels.
• Handled complaints from customers by empathetically listening, recording details and offering solutions.
• Ensured compliance with all safety regulations throughout the store premises.
• Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
• Created effective business plans to focus strategic decisions on long-term objectives.
• Oversaw aspects of maintenance, inventory, and daily activity management.
• Prepared staff work schedules and assigned team members to specific duties.
• Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
• Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
• Maintained accurate records of all transactions, stock levels and employee performance metrics.
• Supervised cashiers in processing credit, debit and cash payments to streamline sales.
• Completed thorough opening, closing and shift change functions to maintain operational standards each day.
• Implemented successful business strategies to increase revenue and target new markets.
• Handled scheduling for store shifts to achieve adequate staffing.
• Reviewed inventory and sales records to prepare reports for management and budget departments.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Provided leadership support during peak business hours by motivating staff members to meet targets.
• Formed and sustained strategic relationships with clients.
• Assisted with customer requests and answered questions to improve satisfaction.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Completed day-to-day duties accurately and efficiently.
• Answered calls per shift to assist with customer questions and concerns.
• Recognized by management for providing exceptional customer service.

•Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.

Staff Supervision•

•Performed quality control checks on all sorted items before packing them away.

Sales Strategies•

•Inspected materials and sorted items into piles or in containers according to type, size, condition, coloring or grade. Inspected items for damage, defects or discrepancies prior to sorting.

Relationship Building and

•Managed the sorting of incoming and outgoing materials to ensure accuracy.

Sales Growth•

•Examined and inspected containers, materials or products to meet quality specifications.

Mentoring and Coaching•

•Wrapped and packaged items securely to minimize damage during shipping.

Customer Experience•

•Followed standard operating procedures while performing assigned tasks.

Event Support•

•Organized products in an orderly manner to facilitate efficient repacking

operations.

•Responded quickly to urgent requests from production departments

regarding material needs.

•Inspected merchandise for wear or defects, disposing of damaged items

as instructed by supervisors.

Packaged items with appropriate materials to prevent damage during

shipping.