- I like spending my free time riding my motorcycle and exploring new places
- Participating in local clean-up initiatives such as "Belfast is Beautiful", "Orrington Earth Day", and "Waldos Clean-up day"
- I am a huge animal rescue supporter and help organize local fundraising drives for multiple shelters
- I volunteer my time in costume, as the Grinch, during the holidays at multiple local children's events and make appearances in several towns
Elisabeth Bormet
Belfast
Summary
Dynamic Store Manager with a proven track record in business management, excelling in customer service and operational efficiency. Successfully enhanced community engagement through local events and strategic marketing initiatives. Skilled in team motivation and problem-solving, fostering a positive environment that boosts employee performance and satisfaction.
Overview
14
14
years of professional experience
Work History
Store Manager
Quirk Auto Parts Dba Carquest
Belfast, ME
08.2023 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive results for all involved.
- Successfully managed store employees successfully in fast-paced environment with good communication.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Coached sales associates on new products, current sales, and selling techniques.
- Supervised guests at front counter, answering questions regarding products.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
- Increased community engagement by participating in local events and sponsoring youth sports teams, raising store's profile.
Commercial Truck Driver
Pinkerton & Sons Disposal
Belfast, ME
09.2016 - Current
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Collaborated with dispatchers to optimize routes, addressing any issues or delays promptly for maximum efficiency.
- Obtained receipts or signatures for delivered goods and collected payment for services when required
- Assisted with loading and unloading of cargo when necessary, using proper equipment and techniques to maintain safety standards at all times.
- Communicated with other truck drivers and operators to coordinate materials handling and deliveries.
- Performed daily as a foreman of a multiperson crew to finished the jobs set before us each day.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Store Manager
AutoZone
Belfast, ME
11.2019 - 08.2023
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Enhanced employee performance and satisfaction by establishing clear goals and providing regular feedback.
- Increased community engagement by participating in local events and sponsoring youth sports teams, raising store's profile.
- Coordinated in-store events to increase foot traffic, partnering with local businesses and community organizations for mutual benefit.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Assisted with hiring, training and mentoring new staff members.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Commercial Truck Driver
Performance Paving And Sealing
Owls Head, ME
09.2014 - 09.2016
- Fastened chains, straps, covers, and binders to secure load during transit.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Completed routine maintenance on truck to keep in working order.
- Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
- Inspected load security and checked for damages.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Maintained daily, legible DOT log book and submitted corresponding documents.
Commercial Truck Driver
Farley and Sons Landscaping
Rockport, ME
10.2011 - 09.2014
- Fastened chains, straps, covers, and binders to secure load during transit.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Completed routine maintenance on truck to keep in working order.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Inspected load security and checked for damages.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Operated with safety and skill to avoid accidents and delays.
Education
No Degree - Commercial Driving
Skowhegan Driving Academy
Skowhegan, ME02-2009
High School Diploma -
Hampden Academy
Hampden, ME06-2000
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Friendly and positive
- Team motivation
- Operations management
- Operational efficiency
Interests
Timeline
Store Manager
Quirk Auto Parts Dba Carquest
08.2023 - Current
Store Manager
AutoZone
11.2019 - 08.2023
Commercial Truck Driver
Pinkerton & Sons Disposal
09.2016 - Current
Commercial Truck Driver
Performance Paving And Sealing
09.2014 - 09.2016
Commercial Truck Driver
Farley and Sons Landscaping
10.2011 - 09.2014
No Degree - Commercial Driving
Skowhegan Driving Academy
High School Diploma -
Hampden Academy
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