Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Elisabeth Bormet

Belfast

Summary

Dynamic Store Manager with a proven track record in business management, excelling in customer service and operational efficiency. Successfully enhanced community engagement through local events and strategic marketing initiatives. Skilled in team motivation and problem-solving, fostering a positive environment that boosts employee performance and satisfaction.

Overview

14
14
years of professional experience

Work History

Store Manager

Quirk Auto Parts Dba Carquest
08.2023 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive results for all involved.
  • Successfully managed store employees successfully in fast-paced environment with good communication.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Coached sales associates on new products, current sales, and selling techniques.
  • Supervised guests at front counter, answering questions regarding products.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
  • Increased community engagement by participating in local events and sponsoring youth sports teams, raising store's profile.

Commercial Truck Driver

Pinkerton & Sons Disposal
09.2016 - Current


  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Collaborated with dispatchers to optimize routes, addressing any issues or delays promptly for maximum efficiency.
  • Obtained receipts or signatures for delivered goods and collected payment for services when required
  • Assisted with loading and unloading of cargo when necessary, using proper equipment and techniques to maintain safety standards at all times.
  • Communicated with other truck drivers and operators to coordinate materials handling and deliveries.
  • Performed daily as a foreman of a multiperson crew to finished the jobs set before us each day.
  • Completed preventive maintenance checks and basic repairs to vehicles.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.

Store Manager

AutoZone
11.2019 - 08.2023
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Assisted in recruiting, hiring and training of team members.
  • Interacted well with customers to build connections and nurture relationships.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Enhanced employee performance and satisfaction by establishing clear goals and providing regular feedback.
  • Increased community engagement by participating in local events and sponsoring youth sports teams, raising store's profile.
  • Coordinated in-store events to increase foot traffic, partnering with local businesses and community organizations for mutual benefit.
  • Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Assisted with hiring, training and mentoring new staff members.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.

Commercial Truck Driver

Performance Paving And Sealing
09.2014 - 09.2016
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Completed preventive maintenance checks and basic repairs to vehicles.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Completed routine maintenance on truck to keep in working order.
  • Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
  • Inspected load security and checked for damages.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Maintained daily, legible DOT log book and submitted corresponding documents.

Commercial Truck Driver

Farley and Sons Landscaping
10.2011 - 09.2014
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Completed preventive maintenance checks and basic repairs to vehicles.
  • Completed routine maintenance on truck to keep in working order.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Inspected load security and checked for damages.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Operated with safety and skill to avoid accidents and delays.

Education

No Degree - Commercial Driving

Skowhegan Driving Academy
Skowhegan, ME
02-2009

High School Diploma -

Hampden Academy
Hampden, ME
06-2000

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Friendly and positive
  • Team motivation
  • Operations management
  • Operational efficiency

Interests

  • I like spending my free time riding my motorcycle and exploring new places
  • Participating in local clean-up initiatives such as "Belfast is Beautiful", "Orrington Earth Day", and "Waldos Clean-up day"
  • I am a huge animal rescue supporter and help organize local fundraising drives for multiple shelters
  • I volunteer my time in costume, as the Grinch, during the holidays at multiple local children's events and make appearances in several towns


Timeline

Store Manager

Quirk Auto Parts Dba Carquest
08.2023 - Current

Store Manager

AutoZone
11.2019 - 08.2023

Commercial Truck Driver

Pinkerton & Sons Disposal
09.2016 - Current

Commercial Truck Driver

Performance Paving And Sealing
09.2014 - 09.2016

Commercial Truck Driver

Farley and Sons Landscaping
10.2011 - 09.2014

No Degree - Commercial Driving

Skowhegan Driving Academy

High School Diploma -

Hampden Academy

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