Dynamic Escrow Officer with extensive experience at Fidelity National Title Company, adept at closing document preparation and real estate transactions. Proven track record of enhancing client satisfaction through exceptional service and strong relationship-building skills, resulting in increased referrals. Expert in managing escrow accounts while ensuring compliance and minimizing errors.
Overview
12
12
years of professional experience
Work History
Senior Escrow Officer
Fidelity National Title Company
11.2014 - 08.2025
Managed multiple escrow accounts simultaneously, balancing financial transactions and minimizing risk of errors.
Prepared detailed settlement statements for each transaction, accurately reflecting funds received and disbursed.
Collaborated with real estate agents and lenders to expedite closing times on property sales.
Developed strong relationships with clients by providing exceptional service, earning repeat business and referrals.
Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to escrow transactions.
Maintained organized and accurate documentation for all escrow transactions, ensuring compliance with industry regulations.
Prepared documents for closing and handled complete disbursement and follow up of escrow transactions.
Maintained strict confidentiality in handling sensitive customer information, adhering to privacy laws and best practices.
Consistently met deadlines for preparing necessary paperwork for closings while maintaining high-quality work standards.
Streamlined the escrow process for a smoother client experience, managing communication between all parties involved.
Returned executed loan packages to lender for review and approval in accordance with lender instructions.
Senior Escrow Officer | Branch Manager
North American Title
10.2013 - 10.2014
Managed multiple escrow accounts simultaneously, balancing financial transactions and minimizing risk of errors.
Prepared detailed settlement statements for each transaction, accurately reflecting funds received and disbursed.
Collaborated with real estate agents and lenders to expedite closing times on property sales.
Developed strong relationships with clients by providing exceptional service, earning repeat business and referrals.
Education
Associate of Arts - Arts
Skyline College
SAN BRUNO, CA
05-2006
Skills
Closing document preparation
Title document review
Real estate transactions
Real estate closing processes
Timeline
Senior Escrow Officer
Fidelity National Title Company
11.2014 - 08.2025
Senior Escrow Officer | Branch Manager
North American Title
10.2013 - 10.2014
Associate of Arts - Arts
Skyline College
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Certified Senior Escrow Officer at Fidelity National Title Company/Chicago Title Co.Certified Senior Escrow Officer at Fidelity National Title Company/Chicago Title Co.