Results-driven leader with a proven track record in exceeding sales target and optimizing operational workflow. Expertise in team collaboration, customer service, and inventory management to enhance organizational efficiency.
Overview
7
7
years of professional experience
Work History
Part Time Guest Lead (Manager)
Altar’d State
Schaumburg, IL
08.2024 - Current
Led team to exceed sales targets through strategic planning and operational excellence.
Streamlined inventory management processes, enhancing accuracy and reducing stock discrepancies.
Built a high-performance team culture through effective leadership techniques such as coaching, mentoring, and empowerment.
Trained new hires on procedures and best practices, fostering a collaborative work environment.
Established performance metrics to monitor team productivity and optimize operational workflows.
Maintained store displays and merchandise organization to optimize visibility and accessibility.
Assisted customers with product selection and inquiries to enhance shopping experience.
Cleaning Crew Member
All Family Cleaning
Wheaton
01.2019 - Current
Cleaned & sanitized commercial spaces using industry-standard tools and techniques.
Maintained inventory of cleaning supplies, ensuring availability for seamless operations.
Trained new team members on safety protocols and efficient cleaning practices.
Handled equipment, chemicals, and materials properly and with caution.
Assistant Manager
Versona
07.2023 - 07.2024
Responsible for store operations - including opening & closing, receiving new inventory weekly, and maintaining high standards of store presentation.
Handled bank deposits & balancing employee drawers at each shift.
Coordinated visual merchandising efforts to align with brand standards and seasonal promotions.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Part Time Construction Crew Assistant
D.Higgins Construction
Wheaton
07.2022 - 06.2023
Assisted with site preparation, maintenance, and cleaning contributing to a safe and efficient work environment.
Demonstrated flexibility by adapting to changing priorities as needed throughout projects.
Contributed to increased productivity by ensuring all necessary supplies were stocked and readily available for crew members.
Education
High School Diploma -
Home Educated
Carol Stream
05.2022
Skills
Providing high quality customer service
Managing store operations and optimizing system efficiency