ELISABETH J. CRAWFORD
Lindale
Summary
Clinical Mental Health Counseling graduate candidate specializing in CBT and psychodynamic approaches. Demonstrated success in enhancing emotional wellness among underserved youth through school-based initiatives and bilingual support. Committed to implementing ethical, evidence-based practices that foster community engagement and client empowerment.
Overview
19
19
years of professional experience
Work History
Founder
Love for Change
09.2020 - Current
- Developed grant writing strategies for international expansion
- Advocated for clean water access initiatives
- Organized outreach, fundraising, and awareness campaigns
- 501c3 Nonprofit
- Founded nonprofit focused on global humanitarian and community development initiatives
Counselor Intern
ACCESS And University Of Texas At Tyler
Tyler
05.2025 - 05.2026
- Provided individual and group counseling under clinical supervision using CBT and psychodynamic approaches.
- Conducted case management, intake assessments, treatment planning, referrals, and clinical documentation.
- Assisted clients with anxiety, depression, trauma, stress, and life transitions.
- Incorporated art therapy interventions to support emotional expression and self-awareness.
- Collaborated with multidisciplinary teams to coordinate client care.
- Provided bilingual counseling and support services in English and Spanish.
- Built therapeutic rapport through culturally responsive and client-centered care
Mental Health Matters Fellow
University of Texas at Tyler
05.2025 - 01.2026
- Provide school-based mental health support to underserved children and adolescents
- Assist in early identification of emotional, behavioral, and social concerns
- Support prevention-focused mental health programming in school settings
- Collaborate with educators and counseling professionals
- Promote emotional wellness and resilience-building strategies
- Case Assessment
- Group Counseling
- Clinical Case Management
Medicare Customer Service Representative
Everise - Project Centene
10.2023 - 01.2025
- Provided bilingual member support in high-volume healthcare environment
- Assisted with claims, authorizations, and account updates
- Served as Subject Matter Expert (SME) supporting training and escalations
- Led team of 20 representatives with coaching and performance support
- Maintained documentation, reporting, and case tracking
- Developed strong crisis communication and de-escalation skills
- Medicare Member Services
Business Development & Recruiting Experience
MD Staff Point
11.2020 - 07.2021
- Recruited physicians and professionals nationwide
- Managed CRM systems (Salesforce) for pipeline tracking
- Conducted interviews, outreach, and placement coordination
- Developed communication, organization, and client relations skills
Business Development & Recruiting Experience
Trade Masters (RigUp)
02.2020 - 04.2020
- Recruited physicians and professionals nationwide
- Managed CRM systems (Salesforce) for pipeline tracking
- Conducted interviews, outreach, and placement coordination
- Developed communication, organization, and client relations skills
Automotive Product Specialist / Brand Ambassador
Audi of America, Porsche, Acura
01.2007 - 01.2020
- National spokesperson at trade shows and marketing events
- Delivered bilingual presentations and product education
- Built customer relationships through direct engagement
- Represented brands in high-visibility promotional environments
- Strengthened communication, persuasion, and public speaking skills
Graduate Assistant
Texas A&M University-Kingsville
Kingsville
08.2011 - 08.2012
- Assisted with academic department operations
- Coordinated study abroad program logistics
- Managed administrative data entry and scheduling
- Supported faculty research and departmental organization
Legislative Aide / Fellow
Texas Senate
Austin
01.2011 - 08.2011
- Assisted in passage of multiple state bills
- Conducted legislative research, drafted bills, and analyzed committee proceedings to inform policy decisions
- Developed policy briefs and crafted constituent communications to effectively convey legislative initiatives and gather feedback
- Tracked developments in Economic Development, State Affairs, and Business & Commerce committees to ensure timely response and engagement
- Enhanced analytical, writing, and research skills through various projects
Education
Master of Arts - Clinical Mental Health Counseling
The University of Texas At Tyler
Tyler, TX05-2026
Master of Arts - Political Science & History
Texas A&M University-Kingsville
Kingsville, Texas08-2015
Bachelor of Arts - Political Science
Texas A&M University-Kingsville
Kingsville, Texas08-2010
Skills
- Case coordination
- Client relationship management
- Strategic planning
- Group facilitation
- Strategic communication
- Documentation support
- Microsoft Office Suite
- Adaptability
- Rapport-building
- Empathic listening
Honors And Accomplishments
- Mental Health Matters Fellow, University of Texas at Tyler
- Miss Michigan USA, 2008, National competitor (Miss USA)
- Multiple state pageant titles and leadership recognition
- Study Abroad, Spain (Barcelona), New Zealand (scholarship recipient)
- Graduate academic honors, Texas A&M Kingsville
- Vice President, Student Government Association at Texas State Technical College
- Community Service, Public Speaking at high schools about cancer prevention
Languages
- English
- Spanish
Leadership And Community Service
- Keynote Speaker, Dow Corning Tennis Classic, 2008
- Public speaker, cancer prevention education in schools, 2006-2009
- Founder, 'Active for Life on Cancer', Community outreach focused on youth education and health awareness
- Event organizer, Public educator in school systems
Clinical Summary
I have experience working in Medicare customer support through Centene under Everise, where I assisted clients in both English and Spanish. My role involved helping customers with billing issues, scheduling appointments, and addressing physician payment concerns while providing compassionate and effective customer service. This experience strengthened my communication, organization, and multicultural service skills.
Languages
Spanish
Full Professional
Accomplishments
- Chi Sigma Iota Honor Society
- Texas Senate of The State of Texas Resolution NO. 765 Honored to recognize the sixth class of the Senator Gregory Luna Legislative Scholars and Fellows
- Pi Sigma Alpha
Timeline
Counselor Intern
ACCESS And University Of Texas At Tyler
05.2025 - 05.2026
Mental Health Matters Fellow
University of Texas at Tyler
05.2025 - 01.2026
Medicare Customer Service Representative
Everise - Project Centene
10.2023 - 01.2025
Business Development & Recruiting Experience
MD Staff Point
11.2020 - 07.2021
Founder
Love for Change
09.2020 - Current
Business Development & Recruiting Experience
Trade Masters (RigUp)
02.2020 - 04.2020
Graduate Assistant
Texas A&M University-Kingsville
08.2011 - 08.2012
Legislative Aide / Fellow
Texas Senate
01.2011 - 08.2011
Automotive Product Specialist / Brand Ambassador
Audi of America, Porsche, Acura
01.2007 - 01.2020
Master of Arts - Clinical Mental Health Counseling
The University of Texas At Tyler
Master of Arts - Political Science & History
Texas A&M University-Kingsville
Bachelor of Arts - Political Science
Texas A&M University-Kingsville