ELISABETH JOHNSON
Cox Automotive
Lockport,IL
1
Certification
18
years of professional experience
Results-oriented Management Professional with 17 years of experience in hands-on operations. Led and developed high-performing teams to achieve objectives while collaborating with diverse business professionals. Strong communicator skilled in fostering educational and practical learning environments.
Work History
Inventory Specialist
1 Year 1 Month- Managed vehicle inventory with coding systems to track units from intake to sale day, ensuring accurate records throughout the process.
- Monitored auction pipeline, preparing and staging vehicles for sale to enhance presentation and readiness.
- Communicated updates and resolved inventory issues through systems, email, and phone, facilitating smooth operations.
Assistant Manager
3 Months- Supervised car wash employees, ensuring efficient workflow and quality service to enhance daily operations.
- Managed cash register transactions while addressing customer inquiries and complaints to uphold satisfaction.
- Maintained equipment functionality and site cleanliness to support optimal performance and a safe work environment.
Admission/Academic Advisor
2 Months- Guided students through enrollment and application process, ensuring accurate document completion and timely submission to enhance applicant readiness.
- Conducted outreach through phone calls to support applicants, answer questions, and foster engagement throughout admissions, improving applicant experience.
- Maintained academic tracking packets and updated student progress records to accurately monitor enrollment status and requirements, facilitating timely interventions.
Sales Associate
3 Months- Greeted customers and addressed inquiries to enhance shopping experience.
- Answered incoming calls and took orders over the phone.
- Processed customer transactions at the register, when they were ready to make a purchase.
Admissions Representative
2 Months- Participated in recruitment events like college fairs and open houses, developing outreach strategies that attracted diverse student populations and promoted college values and offerings.
- Engaged with prospective students via in-person meetings, phone calls, and virtual presentations, providing detailed information on college programs, admission requirements, and campus life.
- Advised prospective students on admissions requirements, academic programs, and enrollment steps.
- Reviewed applications and transcripts for completeness, accuracy, and eligibility.
- Managed applicant records in student information systems and admissions databases.
Academic Advisor
1 Year 6 Months- Oversaw 200 students' academic journeys, monitoring success each semester to ensure completion of educational requirements for graduation.
- Assisted professors with student data to align course offerings with degree plans, responding to inquiries from students and parents to address concerns and guide on university policies for academic goals.
- Coordinated with other departments to facilitate form completion using various software tools., as needed, to complete forms via Banner, Microsoft Teams, Outlook, SharePoint, OnBase, Cognos, Canvas, etc.
Graduate Assistant
1 Year 4 Months- Assigned eighty students to specific tasks related to their coursework. to grade weekly essays and discussion board posts; provided sufficient feedback to ensure the student's success in the course.
- Assisted professors with research projects by sourcing relevant articles and converting them to PDFs for course use.
- Monitored exams to uphold academic integrity and ensure compliance with university policies. to ensure that the Kansas State University Honor Code was being followed, no negative reports.
Mechanic Supervisor
4 Years 3 Months- Oversaw auto shop operations by leading a team of 4-7 personnel, controlled inventory and tools to complete services, and conducted on-call service to ensure heavy machinery for over thirty individuals was adequately maintained.
- Executed monthly maintenance checks that included services and replacements of oil, transmission fluid, hydraulic fluid, coolant fluid, air pressure systems, tires, wheel bearings, air filters, brake checks, and lubrication of ball joints.
- Supervised maintenance crews performing PMCS, inspections, and repairs on tactical wheeled vehicles.
- Coordinated shop workflow, prioritized work orders, and maintained vehicle readiness standards.
- Trained mechanics on diagnostics, troubleshooting, and proper use of hand and power tools.
Inventory Associate
7 Months- Assisted department with vehicle operations and dealt with vendors.
- Inspected vehicles that entered the facility for physical damage, documented any findings, and added new vehicles into the computer system if needed.
- Facilitated client experience during weekend auctions by locating vehicles post-sale transfer and ensuring safe departures.
Department Manager
3 Years 10 Months- Led daily department operations and directed activities of ten associates. Analyzed weekly sales reports to identify products with the highest sale rates. Assigned daily tasks to employees, including module changes, finding customer items, and stocking merchandise.
- Acquired high-demand products by collaborating with vendors for effective marketing and product selection. Ordered products to maintain availability as supplies decreased.
- Directed department operations, maintaining merchandise presentation, inventory accuracy, and sales floor readiness.
- Supervised associates, assigned daily tasks, and reinforced Walmart service and safety standards.
- Trained team members on stocking, zoning, replenishment, and customer assistance procedures.
Education
Master's - Business Administration
Bachelor of Science - Business Administration, Marketing, Entrepreneurship
Skills
Inventory Management
Data Collection & Analysis
Vendor Communications
Retail Industry & Operations
Sales & Marketing Strategies
Sales strategies
Microsoft 365
Program management
Customer Service & Relations
Staff training
Inventory management
Inventory Management
Certification
National Defense Service Medal (2013), Global War on Terrorism Medal (2013), Honor Graduate, Mechanical School (2013), Graduate of Vehicle Recovery School (2013), Certified Combat Life Saver (2013), Certified in Combative Level I (2014), Woman of Excellence (2014), Army Accommodation Medal (2014), Army Achievement Medal(s) (2014), Good Conduct Medal (2015), Non-Commissioned Officer Ribbon (2015), Driver & Mechanic Badge (2015), Certified Suicide Prevention (2015), Non-Commissioned Officer Course (2015), Certified Ace Ammunition Handler (2016), Certified Retention Training Services (2016).
Timeline
Inventory Specialist
Cox Automotive
09.2025 - CurrentRead More
Assistant Manager
Gas N Wash
06.2025 - 09.2025Read More
Admission/Academic Advisor
Verve College
04.2025 - 06.2025Read More
Sales Associate
Riverside Gardens
01.2025 - 04.2025Read More
Admissions Representative
Flint Hills Tech College
08.2023 - 10.2023Read More
Academic Advisor
Emporia State University
01.2022 - 07.2023Read More
Graduate Assistant
Kansas State University
08.2020 - 12.2021Read More
Mechanic Supervisor
United States Army
01.2013 - 04.2017Read More
Inventory Associate
CarMax
06.2012 - 01.2013Read More
Department Manager
Wal-Mart
09.2008 - 07.2012Read More
Kansas State University
Master's from Business Administration
Read More
Emporia State University
Bachelor of Science from Business Administration, Marketing, Entrepreneurship
Read More