Case Manager supporting clients through intake assessments, psychosocial evaluations, treatment planning, and coordinated follow-up in behavioral health settings. Brings a trauma-informed, person-centered approach to client needs while drawing on more than 850 hours of supervised clinical experience, including 410+ direct client service hours providing individual, couples, family, and group counseling, and working closely with supervisors and care teams on progress updates and next steps. Delivers timely documentation and steady case conceptualization support to help keep care organized, responsive, and aligned with treatment goals.
Overview
17
17
years of professional experience
Work History
Student Counselor Intern
180 Counseling
08.2025 - 05.2026
Provided individual counseling to individuals, couples, and families using evidence-based interventions under clinical supervision.
Conducted comprehensive intake assessments and psychosocial evaluations to inform treatment decisions.
Developed individualized treatment plans in partnership with clients to address specific needs and goals.
Developed individualized treatment plans in collaboration with clients.
Maintained timely, accurate clinical documentation.
Collaborated with supervisors on treatment planning and case conceptualization to enhance client care.
Collaborated with supervisors regarding treatment planning and case conceptualization.
Practicum Student Counselor
Durham County Department of Justice, STARR program
05.2025 - 08.2025
Facilitated psychoeducational and process-oriented therapy groups to enhance clients' coping strategies and emotional resilience
Provided individual counseling in correctional behavioral health setting to address clients' mental health needs and promote rehabilitation.
Worked with clients experiencing substance use disorders and co-occurring mental health concerns.
Conducted intake assessments and administered screening instruments including the DAST-10
Collaborated with correctional staff and multidisciplinary treatment teams
Utilized Motivational Interviewing and trauma-informed interventions.
Supported client reentry planning and recovery goals by developing personalized strategies for successful community reintegration..
Certified Residential Appraiser
Various Firms
12.2019 - 04.2025
Executed appraisals adhering to federal requirements and USPAP guidelines, ensuring compliance and accuracy.
Demonstrated skills in analytical reasoning, report writing, regulatory compliance, client communication, and independent case management to deliver high-quality appraisal services.
Freelance Writer
Elisabeth McMillon Consulting
07.2018 - 12.2019
Crafted engaging, well-researched articles that captivated target audience
Conducted thorough research on assigned topics and interviewed subject matter experts to enhance content credibility
Repurposed and optimized existing content across multiple mediums to maximize audience reach
Practice Manager
Thrivewell Chiropractic/Proactive Health & Wellness
09.2009 - 09.2019
Hired and trained personnel to build a skilled team.
Managed business financials, developed policies, and procedures to enhance operational effectiveness.
Oversaw HIPAA compliance and documentation, ensuring adherence to regulatory requirements.
Prospect Research Manager
Concordia University Foundation
08.2009 - 12.2016
Developed and managed donor research program to enhance fundraising strategies
Identified target audiences for mass solicitations and created detailed project proposals to drive engagement
Established and nurtured field partnerships to promote research initiatives and expand outreach
Education
Bachelor of Arts - History and Humanities
Pepperdine University
Malibu, CA
Master of Arts - Counseling
Messiah University
Mechanicsburg, PA
Skills
Intake assessment
Psychosocial evaluation
Treatment planning
Screening tools
Case conceptualization
Behavioral health case management
Individual counseling
Group facilitation
Trauma-informed care
Motivational interviewing
Clinical documentation
Substance use counseling
Recovery planning
Relapse prevention
HIPAA compliance
LCMHCA - pending
LMFTA - pending
Accomplishments
Chi Sigma Iota Counseling Honor Society
Messiah University Counseling Advisory Council Member
American Counseling Association member
Timeline
Student Counselor Intern
180 Counseling
08.2025 - 05.2026
Practicum Student Counselor
Durham County Department of Justice, STARR program
05.2025 - 08.2025
Certified Residential Appraiser
Various Firms
12.2019 - 04.2025
Freelance Writer
Elisabeth McMillon Consulting
07.2018 - 12.2019
Practice Manager
Thrivewell Chiropractic/Proactive Health & Wellness