Elisabeth Miralrio
Princeton,TX
Summary
Dynamic Retail Sales Associate with a proven track record at Metro by T-Mobile, excelling in customer service and teamwork. Expert in enhancing shopping experiences and resolving issues, significantly boosting customer satisfaction. Fluent in Spanish, adept at cash handling and fostering collaborative environments. Demonstrates exceptional problem-solving skills, driving revenue through strategic product recommendations.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
Metro by T-Mobile
09.2023 - 01.2025
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Performed cash, card, and check transactions to complete customer purchases.
- Recommended complementary purchases to customers, increasing revenue.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Greeted customers and provided outstanding customer service.
Education
High School Diploma -
Princeton High School
Princeton, TX05-2024
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Cash handling
- Retail sales
- Store opening and closing
- Money handling
- Fluent in Spanish
- Customer assistance
Timeline
Retail Sales Associate
Metro by T-Mobile
09.2023 - 01.2025
High School Diploma -
Princeton High School
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