Elisabeth Scurti
PI
Roseville,CA
Summary
I’ve had different work experience and have always worked well with others. . i’ve always maintained in any situation the customer or client is always right and do what you need to do to keep them happy and always maintain good communication.
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
16
16
years of professional experience
Work History
Private Investigations
SIA investigations
Fresno, California
08.2015 - 08.2023
- Trained personnel in proper investigative techniques and protocols.
- Collaborated with law enforcement agencies in support of ongoing investigations.
- Advised senior management on legal matters related to investigations.
- Monitored progress of pending investigations to ensure timely completion.
- Ensured that all security protocols were followed during the course of an investigation.
- Conducted surveillance operations using advanced technology to monitor suspect activities.
- Prepared detailed reports summarizing investigative results for senior management review.
- Analyzed evidence to determine the nature of violations and identify potential suspects.
- Reviewed existing policies and procedures to ensure compliance with relevant laws and regulations.
- Organized, analyzed, evaluated, interpreted, and reported on investigative information.
Server
Strings Italian café
Vacaville, California
08.2007 - 08.2014
- Stayed informed about daily specials, new menu items, promotions.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Assisted in training new servers.
- Stocked service areas with supplies during slow periods.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
Education
Associate of Science - Business
Bay State College
Boston, MASkills
- Interview techniques
- Legal Compliance
- Data Interpretation
- Evidence collection
Timeline
Private Investigations
SIA investigations
08.2015 - 08.2023
Server
Strings Italian café
08.2007 - 08.2014
Associate of Science - Business
Bay State College