Dedicated professional with strong customer service skills, ensuring positive experiences and addressing client concerns promptly. Proven ability to manage time effectively and collaborate within teams.
Overview
4
4
years of professional experience
Work History
Open House Host
Natalie Rowlader at Eastbrook Homes
Allendale, MI
11.2025 - Current
Welcomed guests and ensured positive first impressions through attentive service.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Addressed client concerns promptly with professionalism to maintain trust throughout the process.
Behavior Technician
Developmental Enhancement
Grand Rapids, MI
05.2025 - 09.2025
Implemented behavior intervention plans to support skill development in clients.
Assisted in data collection and analysis to track client progress effectively.
Collaborated with multidisciplinary team to ensure comprehensive care strategies.
Barista
Starbucks
Rockford, MI
05.2023 - 04.2025
Prepared high-quality beverages according to standard recipes and customer preferences.
Provided exceptional customer service by addressing inquiries and resolving concerns promptly.
Maintained cleanliness and organization of work areas to ensure efficient operations.
Warehouse Associate
PakMail
Grand Rapids, MI
09.2022 - 05.2024
Conducted daily inventory checks, ensuring accuracy and timely restocking of products.
Collaborated with team members to optimize workflow and reduce processing times.
Maintained cleanliness and organization of workspace, adhering to safety standards.