Elisabeth Spencer
5600 Montgomery Dr, Shelby Twp,MI
Summary
Dedicated psychology student at Oakland University with strong observational skills and a proven ability to multitask in fast-paced environments. Demonstrates exceptional client interaction and teamwork capabilities, ensuring effective communication and collaboration. Experienced in maintaining organized documentation while fostering a positive work atmosphere.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work History
Behavioral Health Associate
Harbor Oaks Hospital
New Baltimore
08.2021 - 02.2025
- Assisted patients with daily living activities and personal care needs.
- Monitored patient behavior and reported changes to nursing staff.
- Facilitated group therapy sessions to promote communication and support.
- Maintained accurate patient records in compliance with hospital policies.
- Collaborated with multidisciplinary teams to develop individualized care plans.
- Educated patients on coping strategies and available resources for recovery.
- Conducted safety checks to ensure a secure environment for all patients.
- Supported crisis intervention efforts by de-escalating challenging situations effectively.
Sales Associate
Bath and Body Work
Shelby Twp
10.2019 - 07.2021
- Assisted customers in finding products and answering inquiries.
- Maintained product displays and ensured store cleanliness.
- Processed transactions using point-of-sale systems accurately.
- Collaborated with team members to meet sales goals.
- Provided product knowledge and recommendations to enhance customer experience.
- Handled customer returns and exchanges efficiently and courteously.
- Participated in inventory management and restocking merchandise regularly.
- Helped customers find specific products, answered questions, and offered product advice.
Sales Associate
Kohls Department Store
Shelby Twp, Mi
07.2019 - 10.2019
- Assisted customers in finding products and answering inquiries.
- Maintained product displays and ensured store cleanliness.
- Processed transactions using point-of-sale systems accurately.
Education
Psychology
Oakland University
Rochester, MI 08.2023 - 07.2025
Skills
- Crisis intervention
- Data entry accuracy
- Team collaboration
- Customer engagement
- Organized
- Observant
- Multitasking
Timeline
Psychology
Oakland University
08.2023 - 07.2025
Behavioral Health Associate
Harbor Oaks Hospital
08.2021 - 02.2025
Sales Associate
Bath and Body Work
10.2019 - 07.2021
Sales Associate
Kohls Department Store
07.2019 - 10.2019
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