Elisabeth Tena
Federal Way
Summary
Enthusiastic customer service professional, successful at managing various responsibilities in fast-paced settings. Offers well-developed skills in organization, adaptability and relationship-building. Calm in crises with skills to reassure clients and provide immediate care. Committed to learning new tasks and considered highly motivated employee.
Overview
5
5
years of professional experience
Work History
Veterinary Assistant
Community Pet Clinic
01.2025 - Current
- Assisted veterinarians during examinations and procedures.
- Prepared and maintained surgical instruments and equipment for use.
- Monitored animal health by observing behavior and physical condition.
- Communicated efficiently with animal owners to ensure clear instructions were given.
- Handled administrative tasks, including scheduling appointments and managing records.
- Administered medications and vaccinations as directed by veterinary staff.
- Maintained cleanliness of animal areas, ensuring a safe environment.
Doggie Daycare Attendant
Biscuits Pet Place
02.2024 - 01.2025
- Supervised daily playgroups, ensuring safe interactions among dogs.
- Maintained cleanliness of facilities, including kennels and play areas.
- Monitored health and behavior of dogs, reporting concerns to management.
- Assisted in feeding and administering medications as directed by owners.
- Trained new staff on safety protocols and animal care procedures.
Key Holder
Barnes & Noble
04.2021 - 12.2022
- Managed store operations during shifts, ensuring effective team performance.
- Assisted customers with inquiries and provided product recommendations.
- Conducted inventory checks and restocked shelves to maintain product availability.
- Trained new employees on store policies and customer service standards.
- Operated the cash register and processed transactions accurately.
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
Education
Bachelor of Arts - Interdisciplinary Arts And Sciences
University of Washington
Tacoma, WA06.2025
Associate of Arts -
Tacoma Community College
Tacoma, WA08.2020
High School Diploma -
Stadium High School
Tacoma, WA06.2020
Skills
- Customer service
- Team collaboration
- Cleaning and sanitizing
- Medical record keeping
- Animal safety
- Cash handling
- Scheduling
- Administrative support
Affiliations
Current fundraiser for Walk MS Northwest Division. The team I fundraise for has raised over $335,000.
Timeline
Veterinary Assistant
Community Pet Clinic
01.2025 - Current
Doggie Daycare Attendant
Biscuits Pet Place
02.2024 - 01.2025
Key Holder
Barnes & Noble
04.2021 - 12.2022
Associate of Arts -
Tacoma Community College
Bachelor of Arts - Interdisciplinary Arts And Sciences
University of Washington
High School Diploma -
Stadium High School