Elisa E Gonzalez
Everett,WA
Summary
Compassionate and reliable healthcare professional with experience at Providence Regional Medical Center, excelling in patient monitoring and safety compliance. Proven ability to collaborate with multidisciplinary teams and implement effective care strategies, ensuring exceptional patient outcomes. Bilingual in English and Spanish, skilled in effective communication and conflict resolution. Certified in CPR/AED/BLS.
Professional in patient care with extensive experience ensuring safety and comfort. Proven track record of supporting medical teams by maintaining vigilant oversight and timely interventions. Known for collaborative teamwork and adaptability to dynamic healthcare settings, with strong observational and communication abilities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Safety Attendant
Providence Regional Medical Center
07.2025 - Current
- Monitored patient activities to ensure safety and compliance with hospital protocols.
- Assisted nursing staff in maintaining a secure environment for patients at risk.
- Documented patient behavior and reported any concerns to healthcare team promptly.
- Collaborated with multidisciplinary teams to enhance overall patient care strategies.
- Implemented safety measures to prevent falls and promote patient well-being.
- Utilized communication skills to effectively interact with patients and families.
- Actively participated in unit meetings to stay informed about policy updates or changes in protocols affecting daily tasks.
- Ensured compliance with HIPAA regulations by maintaining strict confidentiality regarding patient health information.
- Contributed to the prevention of hospital-acquired infections through diligent hand hygiene practices and use of personal protective equipment.
- Supported patients and family members, actively listening to concerns and offering compassionate care.
Dietitian Assistant
Providence Regional Medical Center
12.2022 - 04.2025
- Assisted dietitians in developing personalized nutrition plans for patients.
- Monitored patient dietary intake and provided feedback on adherence to nutrition guidelines.
- Collaborated with healthcare teams to ensure comprehensive patient care and support.
- Educated patients about dietary restrictions and healthy food choices effectively.
- Implemented food safety standards during meal preparation and service operations.
- Conducted inventory assessments of nutritional supplies and assisted in procurement processes.
- Streamlined communication between dietitians and kitchen staff, ensuring accurate meal preparation and timely delivery.
- Collaborated with other healthcare providers to develop integrated care plans that considered patients'' unique medical conditions and dietary requirements.
- Participated in professional development opportunities to stay current with industry trends and best practices in dietetics.
- Kept all kitchen areas clean, tidy and free of hazards.
- Followed all food safety regulations while preparing meals for patients.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
Front Desk Agent
Flying Squirrel Trampoline Park
11.2021 - 04.2024
- Managed guest check-ins and check-outs, ensuring efficient service delivery.
- Assisted guests with inquiries and resolved issues promptly to enhance satisfaction.
- Maintained accurate records of reservations and room availability using property management systems.
- Collaborated with housekeeping to ensure room readiness aligned with guest expectations.
- Processed payments and handled cash transactions securely and accurately.
- Trained new front desk staff on procedures and customer service protocols to maintain consistency.
- Implemented streamlined communication processes between departments to improve operational efficiency.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.
- Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
Server
Cascadian Place
09.2020 - 08.2021
- Delivered exceptional customer service in fast-paced dining environment.
- Managed food and beverage orders efficiently, ensuring accuracy and timeliness.
- Ensured compliance with health and safety regulations throughout service operations.
- Cultivated warm relationships with residents
- Bussed and reset tables to keep dining room and work areas clean.
- Trained and mentored new staff on service procedures and best practices.
- Collaborated with kitchen staff to enhance meal presentation and quality.
Education
High School Diploma -
Kamiak High School
Mukilteo, WACertificate - Esthetics
Evergreen Beauty College
Everett, WA04-2024
High School Diploma -
ACES High School
Everett, WA06-2023
Skills
- Patient monitoring
- Safety compliance
- Documentation accuracy
- Multidisciplinary collaboration
- HIPAA compliance
- Infection control measures
- Customer service excellence
- Conflict resolution skills
- Time management skills
- Health and safety regulations
- Compassionate patient care
- Patient care techniques
- Basic life support
- Mental health awareness
- Teamwork and collaboration
- Multitasking capacity
- Patient care
- Certified in CPR/AED
- Vitals monitoring
- Emergency response
- Reliability
- Direct patient care
- Effective communication
- Bilingual, Fluent in English and Spanish
Certification
BLS
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Patient Safety Attendant
Providence Regional Medical Center
07.2025 - Current
Dietitian Assistant
Providence Regional Medical Center
12.2022 - 04.2025
Front Desk Agent
Flying Squirrel Trampoline Park
11.2021 - 04.2024
Server
Cascadian Place
09.2020 - 08.2021
High School Diploma -
Kamiak High School
Certificate - Esthetics
Evergreen Beauty College
High School Diploma -
ACES High School