Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
AssistantManager

Elisama Penha

Fall River,MA

Summary

Dynamic professional with a friendly demeanor and strong organizational skills, experienced as an Assistant Manager at Salon Beauty. Successfully managed client appointments and streamlined communication with suppliers, enhancing service efficiency. Proven ability in problem resolution and customer service, ensuring a positive experience for all clients.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Assistant Manager

Salon Beauty
12.2023 - 12.2024

I worked as a manager at a beauty salon. My responsibilities included managing clients' appointments and ensuring everything was in order to avoid complications during the services. I was also in charge of calling clients and handling incoming calls in case of any schedule changes or unforeseen circumstances. Additionally, I was responsible for maintaining contact with the salon's suppliers to ensure all necessary supplies were available for the services to be performed smoothly.

Church Pastor Administrator

Church
08.2020 - 04.2022

I was responsible for managing the pastor's personal administration. I handled contacting individuals who required pastoral visits and organized his schedule to ensure he could attend to everyone in need. I also assisted with translating documents from English to Portuguese or vice versa.

Education

Atlantis Charter High School
Fall River, MA
06.2022

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Dependable and responsible
  • Strong skills in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Slides)
  • Organizational skills
  • Active listening
  • Organization and time management
  • Problem resolution

Certification

High school diploma

Languages

Portuguese
Native or Bilingual
English
Native or Bilingual
Spanish
Professional Working

Timeline

Assistant Manager

Salon Beauty
12.2023 - 12.2024

Church Pastor Administrator

Church
08.2020 - 04.2022

Atlantis Charter High School
Elisama Penha