Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Languages
Certification
References
Timeline
Generic

Elisa Mendoza

Greensboro,NC

Summary

Skilled Sterile Processing Technician with significant experience in the field. Demonstrates thorough knowledge of sterilization procedures, infection control standards, and equipment operation. Strengths include strong organization skills, ability to work under pressure, and keen attention to detail. Previous roles have showcased ability to maintain a sterile environment crucial for patient safety and successful medical procedures.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Sterile Processing Technician

Wake Forest Baptist Health
Winston-Salem, NC
04.2023 - Current
  • Validated the sterility of processed instruments by performing biological and chemical testing.
  • Assembled instrument trays according to established protocols using aseptic technique.
  • Conducted regular maintenance on autoclaves to ensure proper functioning and safety standards.
  • Provided guidance and instructions to new staff members regarding sterile processing techniques.
  • Operated sterilizers, aerators and washers to disinfect and sterilize respirators and hospital beds.
  • Examined equipment to detect leaks, worn, or loose parts or other indications of disrepair.
  • Organized and assembled routine or specialty surgical instrument trays or other sterilized supplies, filling special requests as needed.
  • Supported departmental initiatives to meet productivity standards and flexible staffing needs.

Customer Service Associate

Walmart
Oxnard, CA
03.2021 - 01.2023
  • Processed customer orders accurately and efficiently.
  • Resolved customer inquiries in a timely manner.
  • Tracked inventory levels of popular items to ensure availability for customers' orders.
  • Answered phone calls from customers promptly and courteously.
  • Greeted customers and identified their needs.

cashier

Lowes
Greensboro, NC
10.2019 - 10.2021
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Answered customers' questions and provided information on store procedures or policies.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.

Customer Representative

Alorica
Greensboro, NC
01.2019 - 09.2019
  • Responded to customer inquiries via phone, email and chat.
  • Resolved customer complaints promptly and efficiently.
  • Monitored customer accounts for changes or updates.
  • Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
  • Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.

Teacher Assistant

Oxnard Elementary School District
Oxnard, CA
12.2015 - 12.2018
  • Assisted in the supervision of students during recess, lunch, and other activities.
  • Organized classroom materials, including books, supplies, and equipment.
  • Provided individual assistance to students as needed.
  • Monitored student behavior during class time and assisted with discipline issues when necessary.
  • Supported teachers in preparing materials for lessons and activities.
  • Implemented classroom rules and procedures to maintain discipline and order.
  • Created and maintained a safe and engaging learning environment for all students.
  • Assisted in organizing and supervising school events and field trips.
  • Participated in professional development workshops and training sessions.

Education

Diploma -

Channel Islands High School
Oxnard, CA
12.2015

Some College (No Degree) - Screen Printing

Oxnard Adult School
Oxnard, CA

Medical Assistant Certificate -

Oxnard Adult School
Oxnard, CA

Skills

  • Computerized tracking
  • Preventive Maintenance
  • Quality Control
  • Medical Equipment Operation
  • Infection control procedures
  • Microsoft Office proficiency
  • Strong verbal communication
  • Solution-driven

Languages

English-Fluent, Spanish-Fluent

Accomplishments

  • Becoming Preceptor
  • Teammate of the year award

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Certification

  • CRCST Certified

References

References available upon request.

Timeline

Sterile Processing Technician

Wake Forest Baptist Health
04.2023 - Current

Customer Service Associate

Walmart
03.2021 - 01.2023

cashier

Lowes
10.2019 - 10.2021

Customer Representative

Alorica
01.2019 - 09.2019

Teacher Assistant

Oxnard Elementary School District
12.2015 - 12.2018

Diploma -

Channel Islands High School

Some College (No Degree) - Screen Printing

Oxnard Adult School

Medical Assistant Certificate -

Oxnard Adult School

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Elisa Mendoza