Elise Downing
New York,NY
Summary
Responsible and motivated student focused on Communications and Fashion, ready to apply education in the workplace. Team-oriented collaborator with reliability. Offers excellent presentation and written skills.
Overview
2
2
years of professional experience
Work History
Team Member
Pets Plus Inc
North Wales, PA
06.2022 - 08.2022
- Greeted customers upon entering the store with a friendly demeanor.
- Assisted with customer requests and answered questions to improve satisfaction.
- Operated cash registers to process payments from customers.
- Answered phone calls regarding inquiries about products or services.
- Provided care for pets in our store (cleaned habitats, fed and handled the animals)
- Organized inventory shelves for easy access and maintenance of stock levels.
- Completed day-to-day duties accurately and efficiently.
- Recognized by management for providing exceptional customer service.
Restaurant Hostess
Vallini Southern Italian Kitchen
Skippack, PA
06.2021 - 08.2021
- Greeted customers and escorted them to their tables.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Took orders from customers over the phone.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Took beverage orders and served drinks during peak meal times.
- Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
Restaurant Hostess
Gran Rodeo Mexican Bar & Grill
North Wales, PA
06.2020 - 09.2020
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Accepted payments from guests for dine-in and take-out foods.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Organized carry out bags according to order specifications including condiments and utensils as requested by guests.
- Verified accuracy of order upon pick up or delivery.
Education
Bachelor of Arts - Communication And Culture
Fordham University
Manhattan05-2025
Summer Abroad
Fordham University
London, England01-2023
High School Diploma -
Gwynedd Mercy Academy High School
Lower Gwynedd, PA01-2021
Dual Enrollment
Montgomery County Community College
Blue Bell, PA01-2020
Skills
- Customer Service
- Multimedia Integration
- Organizational Abilities
- Presentation Design
- Content Creation
- Creative Writing
Communication Courses
- Fundamentals Of Communication And Media Studies
- Intro To Journalism
- Disability in Literature, Television and Film
- Mass Communication and Media Effects
- Social Media (In Progress)
- Public Relations (In Progress)
- Communications and Culture: History, Theory, and Methods (In Progress)
Fashion Courses
- Fashion Essentials
- Fashion Topics
- History of Cosmetics and Grooming
- Fashion in Museums (In Progress)
Timeline
Team Member
Pets Plus Inc
06.2022 - 08.2022
Restaurant Hostess
Vallini Southern Italian Kitchen
06.2021 - 08.2021
Restaurant Hostess
Gran Rodeo Mexican Bar & Grill
06.2020 - 09.2020
Bachelor of Arts - Communication And Culture
Fordham University
Summer Abroad
Fordham University
High School Diploma -
Gwynedd Mercy Academy High School
Dual Enrollment
Montgomery County Community College
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