Free spirited entrepreneur with 6 years of customer service experience. Proven ability to manage own schedule and utilizes free time to practice craftsmanship within various art forms. Driven by self development and seeking a position to learn and master embroidery and monogramming techniques.
Overview
6
6
years of professional experience
Work History
Head Coffee Roaster
Highland Coffees
3350 Highland Rd, Baton Rouge, LA 70802
07.2021 - Current
Operated and maintained roasting machinery to produce high quality coffee.
Developed time management by identifying and meeting shop demands on my own schedule.
Provided consistent flavor profile over 7+ coffee bean origins by monitoring each stage of coffee roasting.
Communicates with customers in person and by phone to confirm customized orders.
Oversees year round coffee quality and retail.
Remote Nutrition and Wellness Coach
Self Employed
Baton Rouge, LA
03.2023 - Current
Completed nutritional and wellness assessments of each client to determine optimal nutrition plan for sustainable success.
Met client's personal needs through individualized macronutrient assignments, workout programs, and weekly check-ins.
Mentored clients through physical and mental roadblocks by promoting problem solving mindsets and identifying small wins.
Facilitated effortless communication and progress tracking methods through user friendly coaching software and app.
Provided in-depth information on nutritional and wellness plans through Google Docs and Google sheets along with fun, graphic informational flyers.
Strength and Conditioning Coach Intern
Garage Strength Sports Performance
8832 Allentown Pike, Fleetwood PA 19533
05.2023 - 08.2023
Improved athlete performance by designing strength and conditioning programs to fit individual athlete needs.
Displayed culture of passion and hard work and sought constructive criticism of my performance.
Utilized Garage Strength coaching methods to maximize client and athlete success.
Collaborated with coaches and staff to monitor athletes and ensure safety during all training periods.
Hosted events and competitions with coaches and staff to build a community for athletes to train, compete, and socialize.
Barista Key Holder
Highland Coffees
3350 Highland Rd, Baton Rouge, LA 70802
02.2018 - Current
Prepared beverages with consistent flavor profile.
Contributed to positive work place environment through communication and collaboration with peers and customers.
Trusted with opening and closing shop in addition to maintaining espresso and coffee machines for optimal functioning.
Delegated tasks to employees to complete tasks and achieve daily targets within allotted time.
Recommended drinks and products based on unique customer preferences.
Trained new employees by teaching proper procedures and sharing knowledge of coffees, teas, and retail items.
Bartender, Shift Lead Server
Zea Rotisserie And Bar
7415 Corporate Blvd, Baton Rouge, LA 70809
06.2020 - 09.2022
Cultivated strong relationships with regular customers, engaged in conversation, and used POS system to enter orders and process payments.
Adapted to everchanging service industry hours while maintaining positive work ethic.
Communicated with coworkers, management, and kitchen to maintain fast paced environment and reduce wait times for drinks.
Oversaw front of house duties to be completed within allotted time.
Memorized daily specials and promotions to exceed sales goals and drive excellent customer satisfaction.