Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Elise Frost

Elise Frost

Fryeburg,ME

Summary

I am a Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated with desire to take on new challenges. Strong work ethic and adaptability. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

2
2
years of professional experience

Work History

To-Go Server

Applebee's Grill + Bar
Oxford, ME
03.2023 - 07.2024
  • Greeted customers and provided menus.
  • Followed all cash handling policies when processing payment transactions.
  • Performed opening and closing duties such as cleaning work areas, restocking supplies and equipment.
  • Processed payments accurately and efficiently using POS system.
  • Confirmed customer orders through verbal communication with kitchen staff and management.
  • Assisted guests with selecting food items based on dietary needs or preferences.
  • Regularly monitored inventory levels of restaurant supplies needed for daily operations.
  • Delivered orders to customers in an efficient manner with a friendly attitude.
  • Provided customer service by answering questions, addressing complaints, and resolving issues in a timely manner.
  • Received payments, returned accurate change and closed checks in POS system.
  • Maintained food at safe temperatures until customer pick-up, keeping hot foods separate from cold ones.
  • Packaged and bagged cooked food and prepared items.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

Crew Team Member

McDonald's
South Paris, ME
03.2022 - 11.2023
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Maintained an organized work area to ensure efficient operations.
  • Monitored quality of food served to ensure it met company standards for presentation and temperature.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Resolved customer complaints in a professional manner.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Greeted customers and provided friendly customer service.
  • Operated cash registers to process payments for goods and services.
  • Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.

Education

First Year - Psychology

Central Maine Community College
Auburn, ME
06-2026

High School Diploma -

Oxford Hills Comprehensive High School
Paris, ME
06-2024

Skills

  • Phone Etiquette
  • Food presentation
  • Quick Learner
  • Order Accuracy
  • Food Preparation
  • Sanitation Standards
  • Detail Oriented
  • Food handling
  • Goal-Oriented
  • Payment Processing
  • Excellent Communication
  • Adaptability and Flexibility
  • Teamwork and Collaboration
  • Money Handling
  • Relationship Building
  • Time management abilities
  • Active Listening
  • Reliability
  • Self Motivation
  • Problem-Solving

Affiliations

  • reading
  • coloring
  • meditate
  • cleaning
  • exploring new things

Accomplishments

  • college scholarships
  • college acceptance
  • highschool diploma

Timeline

To-Go Server

Applebee's Grill + Bar
03.2023 - 07.2024

Crew Team Member

McDonald's
03.2022 - 11.2023

First Year - Psychology

Central Maine Community College

High School Diploma -

Oxford Hills Comprehensive High School

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Elise Frost