Eric Gandara

Maintained knowledge of current menu items, garnishes, ingredients and preparation methods and Deliver exceptional service by greeting and serving customers in a timely, friendly manner.

• Prepared serving and appetizer trays and setting tables in setup for events.
• Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
• Collected dishes promptly after each course, cleared crumbs and glassware, and maintained customer satisfaction.
• Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.

Duties: Oversee the daily events and make sure servers follow standards and provide service.

• Communicated with venue personnel to coordinate event logistics.
• Supervised food preparation, delivery and quality to ensure satisfaction.