Elise Grein
Shawnee,OK
Summary
Experienced Director/Registered Nurse with over ten years of experience in Primary Care and over thirty-one years in the medical field. Excellent reputation for resolving problems and improving customer satisfaction. Problem-solving Clinical Director qualified to manage health regulations, perform patient care and further motivate talented staff. Enthusiastic professional with a background affecting positive patient outcomes, finding creative solutions to administrative issues, and interacting with diverse personalities.
Overview
17
17
years of professional experience
Work History
Manager Clinic Care Coordination
Norman Regional Health System
Norman, OK
02.2020 - Current
- Exceed departmental goals for value-based care through the implementation of processes and procedures
- Work closely with regulatory agencies, health plans, caregivers, healthcare providers and payers
- Play a vital role in the development and maintenance of the department’s budget
- Work closely with Primary Care, Acute Care Coordination, and Transitions of Care to ensure all patient needs are met through the continuum of care
- Analyze data and develop workflows that will improve patient outcomes
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Played a vital role in planning and implementing the drive-through COVID testing clinic and the COVID infusion clinic.
- Successfully planned and implemented the Transitions of Care Management eCW module for recovery and transformation.
Clinic Care Coordinator
Norman Regional Health System
01.2019 - 07.2020
- Responsible for coordinating care for the South OKC and Waterview Clinics
- Coordinated care for four providers
- Participated in the Humana Care Work Groups
- Successful in decreasing the spend of dual eligible patients.
RN Care Manager
Tendercare Hospice, Norman
09.2018 - 01.2019
- Cared for hospice patients.
Director of Nursing
Absentee Shawnee Tribal Health Systems
Norman, OK
04.2012 - 07.2018
- Responsible for maintaining daily operations of two primary care clinics, an urgent care clinic, and a specialty clinic with 42,000 total yearly patient encounters, with 30 FTE’s for nursing staff, and 30 FTE’s for physicians and midlevels
- Responsible for creating and maintaining the monthly and annual budget for all locations
- Responsible for nursing annual evaluations and all hiring and termination decisions
- Ensured the staff completed their annual training and any additional training that was needed throughout the year
- Built clinical decision support in the electronic health record to ensure that it functioned as needed for the nurses and providers
- Implementation of AllScripts EHR
- Build and run quality reports and present on them monthly
- Worked with the Medical Director to plan quality projects based on monthly reporting
- Set up infrastructure for success in organizational growth
- Successful in achieving AAAHC accreditation
- Established new policies and updated existing policies to improve standard of care for patients.
- Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
STAR RN
HCA- OU Medical Center
Oklahoma City, OK
09.2011 - 04.2012
- Worked for the supplemental staffing office as an RN for Labor & Delivery, Mom/Baby, and High Risk Antepartum.
Director Womens Center
Unity Health Center
Shawnee, OK
04.2006 - 09.2011
- Responsible for maintaining daily operations of Labor and Delivery, postpartum, newborn nursery, level II NICU and our surgical suite
- Set departmental goals and quality improvement projects based on our core measures results
- Successfully created and maintained yearly budgets
- Decreased employee turnover from 18% to 11%
- Completed quarterly evaluations on 45 FTE’s
- Increased employee satisfaction from 30% to 77% while maintaining the highest physician satisfaction for 4 years with a 94% satisfaction rate
- Implemented the OBIX documentation system in labor and delivery and was part of the core team for upgrading, building the clinical decision support, and implementing their upgraded Meditech system
- Resolved problems, improved operations, and provided exceptional service
- Implemented a new revenue-generating service line for Lactation Consultants
Education
Bachelors of Science - Bachelors of Science in Nursing
University of Phoenix
Tempe, AZ12.2014
Associate of Science - Nursing
Oklahoma State University - Oklahoma City
Oklahoma City, OK12.1996
Skills
- Resource Coordination
- Primary Care
- Management
- Human Resources
- Professional Relationships
- Monitoring
- Patient Education
- Patient Relationship Management
Timeline
Manager Clinic Care Coordination
Norman Regional Health System
02.2020 - Current
Clinic Care Coordinator
Norman Regional Health System
01.2019 - 07.2020
RN Care Manager
Tendercare Hospice, Norman
09.2018 - 01.2019
Director of Nursing
Absentee Shawnee Tribal Health Systems
04.2012 - 07.2018
STAR RN
HCA- OU Medical Center
09.2011 - 04.2012
Director Womens Center
Unity Health Center
04.2006 - 09.2011
Bachelors of Science - Bachelors of Science in Nursing
University of Phoenix
Associate of Science - Nursing
Oklahoma State University - Oklahoma City
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