Elise Harrell
Kirkland,WA
Summary
Dynamic Verizon alum with a track record of surpassing sales quotas through exceptional solution selling and relationship building. Expert in leveraging product knowledge and effective communication to enhance customer satisfaction and drive business growth.
Overview
10
10
years of professional experience
Work History
Business Representative - Inside Sales
Verizon
01.2023 - Current
- Identify new business opportunities and develop strategies to acquire new customers in the telecommunications market.
- Building a strong and loyal client base through exceptional relationship management.
- Consistently meeting or exceeding sales quotas regularly.
- Contributing to the company's growth by attending events to share feedback on how to enhance systems and sales process
Consumer Inside Sales
Verizon
10.2020 - 01.2023
- Consistently surpassed sales quotas by implementing effective sales strategies and equipping clients with powerful product knowledge.
- Achieved over 90% of promoter RIS scores year over year by providing excellent customer service.
- Handling a high volume of calls daily in a fast-paced environment while maintaining a positive attitude.
- Developed effective communication with clients to create a personalized solution for their needs in a timely manner.
Solutions Specialist - Keyholder
Verizon
03.2015 - 10.2020
- Demonstrated leadership skills by assisting employees in sales transactions and problem-solving.
- Properly clarify the onboarding process to business and consumer clients about services and products.
- Developed long-lasting and effective client relationships by displaying professional customer support.
- Exhibited excellent listening skills to provide personalized solutions for clients.
Education
Bachelor of Science - Business Administration
Strayer University
06.2023
Skills
- Solution selling
- Customer Satisfaction
- Relationship Building
- Problem-Solving
- Effective Communication
- Multitasking
- Product Knowledge
- Time Management
Timeline
Business Representative - Inside Sales
Verizon
01.2023 - Current
Consumer Inside Sales
Verizon
10.2020 - 01.2023
Solutions Specialist - Keyholder
Verizon
03.2015 - 10.2020
Bachelor of Science - Business Administration
Strayer University
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