Dynamic and results-driven professional with a proven track record at Taco Bell, excelling in team leadership and customer service. Recognized for enhancing operational efficiency and achieving high customer satisfaction through effective problem-solving and training. Strong cash handling skills combined with a positive attitude foster a collaborative work environment.
Work History
Shift Leader
2 Years 3 Months
Taco Bell Restaurant | 07.2024 - 10.2026
Supervised shift operations, coordinated crew assignments, and maintained service flow during busy periods.
Trained team members on food preparation, safety standards, and register procedures.
Monitored order accuracy, drive-thru speed, and customer service quality throughout shifts.
Handled cash management, till counts, and secure closing procedures.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Enforced company policies and regulations with employees.
Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Assembly Line Worker
1 Year 4 Months
Anchor Packaging | 06.2010 - 10.2011
Completed durable assemblies and subassemblies with hand and power tools.
Increased production efficiency by streamlining assembly processes and implementing time-saving techniques.
Consistently upheld company values and policies throughout daily operations, fostering an environment of integrity, respect, and accountability within the workplace.
Engaged in regular training sessions to stay updated on latest assembly techniques and technologies.
Enhanced operational efficiency by organizing workstations for optimal ergonomics and accessibility.
Increased production efficiency by consistently meeting and exceeding daily assembly targets.
Played key role in successful launch of new product line by adapting quickly to new assembly procedures.
Assisted in implementation of new inventory management system to track parts usage accurately.
Improved team morale with effective communication and collaboration during assembly processes.
Contributed to achieving record production levels through consistent performance and reliability.
Assembly Line Worker
1 Year 6 Months
Igloo | 06.2005 - 12.2006
Followed protocols to enhance protection and maintain safe work environment.
Reduced product defects by maintaining a clean work environment and adhering to strict quality control standards.
Demonstrated adaptability in learning new assembly processes quickly as required for evolving project specifications.
Boxed, labeled, and transported items to support assembly operations.
Assisted quality assurance by inspecting items and removing defective parts.
Helped reduce waste by recycling materials when appropriate and disposing of scrap components responsibly.
Ensured timely completion of projects by diligently adhering to assigned schedules and prioritizing tasks accordingly.
Followed outlined specifications to implement assembly plans.
Contributed to improved workplace safety by consistently following proper operating procedures and utilizing personal protective equipment.
Assembly Line Worker
4 Years 3 Months
Philips Lighting | 02.2002 - 05.2006
Assembled lighting components on production line following standard work instructions and quality specifications.
Inspected finished units for defects, ensuring consistent product quality and visual standards.
Operated hand tools and assembly equipment safely while maintaining efficient workstation organization.
Packaged completed products for shipment, verifying correct labeling and order accuracy.
Monitored production flow and reported equipment issues to minimize line disruptions.
Maintained clean, safe work area in compliance with manufacturing safety procedures.
Collaborated with team members to meet daily production targets and support smooth line operations.
Followed lean manufacturing practices to reduce waste and improve assembly efficiency.
Met daily production quotas by working effectively within a fast-paced assembly line environment.
Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
Performed visual and functional inspection of components to determine quality and identify defects.
Shift Leader
17 Years 1 Month
American Rail Car Industries | 09.2009 - 2010
Operated paint line equipment to coat rail cars according to production and quality requirements.
Prepared surfaces for painting by cleaning, masking, and inspecting parts for defects.
Monitored paint flow, spray patterns, and line settings to maintain consistent finish quality.
Loaded and unloaded components from conveyors while maintaining safe material handling practices.
Applied safety procedures when handling coatings, solvents, and spray equipment.
Performed routine equipment checks and reported malfunctions to reduce line interruptions.
Inspected painted surfaces for runs, thin spots, and coverage issues before release.
Cleaned booths, tools, and work areas to support organized, efficient paint operations.