Elise LEECK
Alpena
Summary
Ambitious School Success Liaison focused on supporting students in accomplishing personal and academic success. Gifted in one on one work, student advocacy and preventive education to meet the goals and objectives of the program. Delicate in handling issues involving cultural and socioeconomic differences.
Overview
7
7
years of professional experience
Work History
School Success Liaison
North East Michigan Community Service Agency
Alpena
01.2023 - Current
- Facilitated meetings, workshops, and conferences to achieve successful outcomes with students.
- Developed stronger relationships between school and families to enhance community engagement.
- Engaged in crisis situations to help de-escalate situations.
- Identified the needs of students promptly and efficiently.
- Work closely with the school's problem-solving team and behavior team, planning.
- Work one-on-one with a built-up caseload of students to promote positive growth in their education.
Store Co-Manager
Glik's
Alpena
04.2021 - 01.2023
- Maintained cleanliness of the store and ensured that shelves were properly stocked at all times.
- Resolved customer complaints in a professional manner.
- Developed creative marketing strategies to drive traffic into the store.
- Performed regular audits of stockroom items to ensure accuracy of inventory records.
- Trained, supervised, coached, evaluated, and motivated staff members.
- Assisted customers with product selection while providing excellent customer service.
- Created work schedules for staff members based on forecasts and budget constraints.
- Monitored inventory levels and placed orders as needed.
- Encouraged professional growth and talent development in associates to increase performance.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Trained and mentored associates to teach daily tasks and procedures.
- Processed transactions using a point-of-sale system.
- Demonstrated product features and benefits for customers' needs.
Summer Maintenance Helper
Holcim Cement
Alpena
06.2019 - 08.2019
- Operated mowers, blowers, trimmers, and power equipment with safety protocols.
- Marked hazardous areas in plant with yellow paint for visibility.
- Removed dust and rock buildup from conveyor belts using jackhammering and shoveling techniques.
- Conducted thorough cleanup of garbage throughout the plant premises.
- Cleared cement dust accumulation beneath mills to maintain cleanliness.
Office Assistant
Alpena Community College
Alpena
10.2018 - 06.2019
- Maintained an organized filing system of paper document files.
- Assisted in onboarding new employees by providing orientation materials and training resources.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
Education
Bachelor of Arts - Community Development
Central Michigan University
Mount Pleasant, MI05-2020
Associate of Arts - Social Work
Alpena Community College
Alpena, MI05-2018
High School Diploma -
Alpena High School
Alpena, MI06-2016
Skills
- Home visits
- Attendance guidelines
- School requirements
- Issue resolution
- Team collaboration
- Reporting
- Conflict mediation
- Verbal and written communication
- Goal setting
- High-pressure environments
- Assertiveness
- Representative experience
- Critical evaluation capacity
- Influencing skills
- Project planning
- Active listening
- Interpersonal skills
- Adaptability
- Multitasking capacity
- Reliability
Timeline
School Success Liaison
North East Michigan Community Service Agency
01.2023 - Current
Store Co-Manager
Glik's
04.2021 - 01.2023
Summer Maintenance Helper
Holcim Cement
06.2019 - 08.2019
Office Assistant
Alpena Community College
10.2018 - 06.2019
Bachelor of Arts - Community Development
Central Michigan University
Associate of Arts - Social Work
Alpena Community College
High School Diploma -
Alpena High School
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