Summary
Overview
Work History
Education
Skills
Flight Experience
Volunteer Experience
Certificates and Endorsements
Timeline
Generic

Elise Phillips

Orlando

Summary

Business Management major at the University of Central Florida with over 2 years of customer service experience. A resourceful and dedicated college student with excellent analytical skills and a demonstrated commitment to excellence. Strong organizational abilities with proven successes managing multiple academic projects and volunteering events. Well-rounded and professional team player dedicated to continuing academic pursuits in aviation and business industries.

Overview

3
3
years of professional experience

Work History

Student Service Representative (Dispatcher)

Academy of Aviation
Orlando
06.2025 - Current
  • Coordinated daily flight operations by scheduling student lessons, instructor availability, and aircraft readiness
  • Managed front desk responsibilities including check-in/check-out, payment collection, and student support services
  • Oversaw flight line operations, ensuring timely fueling, maintenance coordination, and dispatching of aircraft

Receptionist

Optometry Office, Dr. Thomas D. Mauger O.D.
Orlando
11.2022 - Current
  • Administrative support by managing patient files and maintaining accurate records, including payments, scheduling, prescription requests, office and insurance policies, and administering pretests for patients, with a high level of attention to confidentiality and compliance.
  • Inventory and order management through coordination with suppliers and reps to process and track contact lens orders and inventory, ensuring accurate product delivery and stock management.
  • Multitasking and time management by effectively supporting 1-2 optometrists a day with a steady stream of patients (16 per doctor daily) in a fast-paced environment, handling 80+ phone calls daily, while maintaining attention to detail and customer care.

Education

Bachelor of Science - Business Administration, Management

University of Central Florida
Orlando, FL
12.2026

General Associate of Arts -

Valencia College
Orlando, FL
12.2024

Instrument Rating -

Academy of Aviation
Orlando, FL
10-2025

Private Pilot Certificate -

Flight Training Solutions LLC
Orlando, FL
10.2022

Skills

  • Microsoft Office (Word, Excel, Powerpoint)
  • Google Workspace
  • VFR & IFR Procedures
  • Emergency Procedures & ATC Communication
  • FAA Safety Standards Compliance
  • Aircraft Pre-flight/Post-flight Checks
  • Navigation & Airspace Management

Flight Experience

  • Flight Experience:
  • 211.6 Total Time
  • 126.5 Pilot in Command
  • 133.2 Dual
  • 60.7 Cross Country
  • 5.4 Night
  • 30.2 AATD RDBirdF
  • 35.1 Simulated Instument

Volunteer Experience

  • Medical Missions to Honduras (Orangewood PCA), 06/19-06/25
  • FIRST Robotics Competition (Exploding Bacon, Team 1902), 09/21-05/23
  • EAA (Chapter 74, Orlando FL) 05/21-9/22
  • Student Government (Smith Preparatory Academy), 09/19-05/23

Certificates and Endorsements

  • Academy of Aviation, Orlando, FL, Instrument Rating, expected 10/25
  • Flight Training Solutions LLC, Orlando, FL, Private Pilot Certificate, 10/22
  • Tail Wheel Endorsement
  • 1st Class Medical (no restrictions)

Timeline

Student Service Representative (Dispatcher)

Academy of Aviation
06.2025 - Current

Receptionist

Optometry Office, Dr. Thomas D. Mauger O.D.
11.2022 - Current

Bachelor of Science - Business Administration, Management

University of Central Florida

General Associate of Arts -

Valencia College

Instrument Rating -

Academy of Aviation

Private Pilot Certificate -

Flight Training Solutions LLC

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