Elise Ramsay
Philadelphia,PA
Summary
Dynamic clerical professional with extensive experience at the Commonwealth of Pennsylvania, excelling in data entry and file organization. Proven ability to enhance office efficiency through effective scheduling and communication. Recognized for maintaining confidentiality and delivering exceptional customer service, contributing to a positive work environment and improved workflow.
Overview
4
4
years of professional experience
Work History
Clerical Assistant
Commonwealth Of Pennsylvania
09.2025 - Current
- Supported office operations by managing incoming correspondence and routing to appropriate departments.
- Maintained accurate filing systems, ensuring easy access to documents for team members.
- Assisted in scheduling appointments and coordinating meetings for departmental staff.
- Processed data entry tasks efficiently using various office software applications.
- Collaborated with colleagues to streamline administrative processes and improve workflow efficiency.
- Maintained confidentiality of sensitive company information while handling sensitive documents and communications.
- Ensured accuracy in data entry tasks, resulting in improved record-keeping and reduced errors.
- Prioritized daily tasks effectively to meet deadlines consistently without compromising quality or detail.
- Composed sensitive, confidential reports and documentation.
Clerical Assistant
Commonwealth of Pennsylvania Department of Revenue
02.2025 - 08.2025
- Collaborated with other clerical staff on special projects, improving overall office performance.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Contributed to a positive work environment by promoting effective communication among team members.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Processed incoming and outgoing mail and packages according to established procedures.
- Compiled and analyzed data to produce reports.
Beauty Advisor
Ulta
03.2023 - 08.2024
- Provided exceptional customer service by assisting clients with product selection and beauty consultations.
- Educated customers on product usage, application techniques, and skincare routines to enhance their experience.
- Maintained visual merchandising standards by organizing displays and ensuring product availability on the sales floor.
- Collaborated with team members to execute promotional events and drive sales initiatives effectively.
- Developed strong product knowledge to address customer inquiries and recommend solutions tailored to individual needs.
- Assisted in inventory management by tracking stock levels and facilitating timely restocking of merchandise.
- Built rapport with customers, fostering loyalty through personalized interactions and follow-up communications.
- Participated in ongoing training sessions to stay updated on industry trends, new products, and best practices in beauty consulting.
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
Baker
Giant Food Stores
02.2022 - 06.2022
- Prepared and baked a variety of breads, pastries, and desserts using established recipes.
- Maintained cleanliness and organization of baking station to ensure compliance with safety standards.
- Collaborated with team members to streamline production processes for efficiency.
- Monitored inventory levels of ingredients and supplies to prevent disruptions in baking operations.
- Assisted in training new staff on proper baking techniques and equipment usage.
- Implemented quality control measures to ensure consistency in product appearance and taste.
- Provided exceptional customer service by responding to inquiries about baked goods and special orders.
- Complied with health and safety codes to protect staff and customers.
- Produced consistently high-quality baked goods for customers.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
Education
High School Diploma -
Susquehanna Township High School
Harrisburg, PASkills
- File organization
- Scheduling and calendar management
- Microsoft office
- Data entry
- Copying documents
- Maintaining records
- Scanning documents
- Microsoft Office Suite
- File management
- Office supply management
- Workload management
- Mail processing
- Email management
- Customer service
- Verbal communication
- Digital file management
- Clerical support
- Mail handling
- Mail distribution
Timeline
Clerical Assistant
Commonwealth Of Pennsylvania
09.2025 - Current
Clerical Assistant
Commonwealth of Pennsylvania Department of Revenue
02.2025 - 08.2025
Beauty Advisor
Ulta
03.2023 - 08.2024
Baker
Giant Food Stores
02.2022 - 06.2022
High School Diploma -
Susquehanna Township High School