Summary
Work History
Education
Skills
Timeline
Generic

Elise Reynolds

Jacksonville,FL

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Work History

Customer Service Associate

Wawa Food Markets
Jacksonville, FL
  • Developed expertise across various areas of store operations
  • Delivered efficient and personable assistance to customers.
  • Acquired skills in de-escalation tactics through intensive training.
  • Maintained adherence to quality control policies and procedures while interacting with customers.

Customer Service Associate

Party City
Jacksonville, FL
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Assisted customers with returns, exchanges, refunds, and other transactions as needed.
  • Managed inventory.

Stock Associate / Social Media Marketer

LSea Swimwear
Jacksonville, FL
  • Directed social media to promote brand building, guest retention and revenue-focused activities.
  • Maintained accurate inventory records by regularly performing stock counts and audits.
  • Recorded merchandise moves for correct product counts and checked quantities against stocking reports.

Office Assistant /Social Media Coordinator

Wood County Christian School
Williamstown, WV
  • Managed the receptionist area, including greeting visitors and responding to in-person and telephone requests for information.
  • Maintained the front desk and reception area in a neat and organized fashion. Maintained electronic and paper files.
  • Handled media marketing.
  • Dispersed incoming mail to recipients throughout the office.
  • Made copies, sent faxes, and handled incoming and outgoing correspondence.
  • Helped to plan meetings and prepare conference room.
  • Created PowerPoint presentations.
  • Handled daily office operations, including phone lines.
  • Wrote social media content to increase engagement with customers.

Education

High School Diploma -

Wood Country Christian School
Williamstown
05-2017

Skills

  • Meticulous and organized
  • Scheduling appointments
  • Verbal and written communication
  • Positive and professional
  • Customer relationship development
  • Money Handling
  • Cash Register Proficiency

Timeline

Customer Service Associate

Wawa Food Markets

Customer Service Associate

Party City

Stock Associate / Social Media Marketer

LSea Swimwear

Office Assistant /Social Media Coordinator

Wood County Christian School

High School Diploma -

Wood Country Christian School

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Elise Reynolds