Megan Horsfield

As a knowledgeable and dedicated customer service professional with more than 15 years of experience across various industries, I have established myself as a solid team player with a positive and outgoing demeanor. My proven ability to establish rapport with clients has contributed to maintaining high levels of customer satisfaction and overall company success. I am passionate about quality, speed, and process optimization while maintaining a results-oriented approach. My exceptional communication skills and enthusiasm for developing relationships and cultivating partnerships make me an asset to any business looking to grow. As a proud graduate of the Flatiron Software Engineering School, I possess exemplary project management skills, attention to detail, and a drive to exceed client expectations. With a commitment to delivering high-quality results efficiently and fostering a positive work environment, I am well-suited for any customer service-based or administrative role within your organization. Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.