Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Elise Rivera

Kissimmee,FL

Summary

Dynamic retail professional with a proven track record at Versace, excelling in sales performance and customer relationship management. Skilled in inventory management and team leadership, consistently surpassing sales targets through innovative strategies. Committed to fostering client loyalty and enhancing team effectiveness in high-energy environments.

Overview

5
5
years of professional experience

Work History

Key Holder

Versace
Orlando, FL
05.2019 - 07.2020
  • Enhanced daily operations and team performance as assistant to Store Manager.
  • Utilized CRM tools and Retail Excellence program to cultivate a loyal client base.
  • Surpassed monthly sales targets by implementing tailored selling strategies.
  • Executed opening and closing procedures with precision.
  • Acquired extensive product knowledge across leather goods, RTW, and accessories.

Supervisor

Agent Provocateur
Central Valley, NY
12.2017 - 05.2019
  • Tracked and updated weekly NA charts and trade reports to ensure accuracy.
  • Coached team on KPIs, including IPO, ATV, and Data Capture to drive performance.
  • Onboarded new hires while enforcing adherence to store protocols.
  • Fostered high-energy sales culture, consistently surpassing personal sales goals.
  • Cultivated long-term client relationships through proactive follow-ups and service excellence.

Sales Associate

Agent Provocateur
Central Valley, NY
06.2017 - 12.2017
  • Achieved top seller status in 2018, surpassing all sales targets.
  • Processed e-commerce orders with a focus on timely fulfillment and accuracy.
  • Developed strong client relationships, driving repeat business and exceeding KPIs.

Sales Associate

Coach
Central Valley, NY
05.2015 - 05.2017
  • Demonstrated extensive product knowledge to drive client purchases across multiple categories.
  • Contributed to NYC store launch through effective setup and inventory management.
  • Balanced team objectives with individual performance, ensuring delivery of modern luxury experiences.

Education

Associate Degree - Liberal Arts

Rockland Community College
Suffern, NY
01.2017

Regents Diploma -

Monroe Woodbury High School
Woodbury, NY
01.2014

Skills

  • Inventory management
  • Product knowledge
  • Visual merchandising
  • Employee onboarding and training
  • Team leadership
  • Sales performance and reporting
  • Customer relationship management
  • Attention to detail
  • Time management
  • Goal Oriented Sales Strategies
  • Retail operations
  • Performance coaching

References

References available upon request.

Timeline

Key Holder

Versace
05.2019 - 07.2020

Supervisor

Agent Provocateur
12.2017 - 05.2019

Sales Associate

Agent Provocateur
06.2017 - 12.2017

Sales Associate

Coach
05.2015 - 05.2017

Associate Degree - Liberal Arts

Rockland Community College

Regents Diploma -

Monroe Woodbury High School

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