Summary
Overview
Work History
Education
Skills
Timeline
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Elise Sunderman

Olathe,KS

Summary

Proactive and detail-oriented, I excelled at Starbucks by mastering every menu item and enhancing customer satisfaction through exceptional service and time management. My ability to multitask and maintain cleanliness, alongside fostering a positive team environment, showcases my hard and soft skills.

Overview

6
6
years of professional experience

Work History

Barista

Starbucks
08.2023 - Current
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Minimized spoilage with proper use of first-in-first-out stock procedures.

Barista

Starbucks
05.2022 - 07.2023
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.

Barista

Starbucks
04.2019 - 08.2021
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Education

Bachelor of Arts - Criminal Justice

University of Central Florida
Orlando, FL
08-2023

Associate of Arts -

State College of Florida
Bradenton, FL
05-2021

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Multitasking Abilities
  • Cleanliness

Timeline

Barista

Starbucks
08.2023 - Current

Barista

Starbucks
05.2022 - 07.2023

Barista

Starbucks
04.2019 - 08.2021

Bachelor of Arts - Criminal Justice

University of Central Florida

Associate of Arts -

State College of Florida

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Elise Sunderman