Empathetic professional with leadership qualities and effective problem-solving abilities in high-pressure environments. Experienced in monitoring safety, enforcing regulations, and enhancing customer satisfaction. Ready to leverage expertise to improve safety and service standards.
Work History
Lifeguard
2 Years 3 Months
Shawnee Lake Beach | 05.2024 - Current
Monitored swimming areas to ensure safety and compliance with regulations.
Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
Reduced the number of rule violations with clear signage and consistent enforcement of policies.
Maintained cleanliness of facilities, ensuring a safe environment for patrons.
Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
Provided friendly customer service to guests and addressed concerns.
Responded to emergency situations in a timely, efficient manner.
House/Private Dog Sitter
6 Years 2 Months
Myslef | 06.2020 - Current
Developed and implemented personalized feeding and exercise plans tailored to individual dog requirements.
Provided daily care and companionship for multiple dogs, ensuring each pet's needs were met.
Managed scheduling of walks, playtime, and grooming sessions to maintain structured routines.
Monitored health and behavior of dogs, identifying any changes that required attention or intervention.
Supported clients during extended travel by providing consistent updates, photos, and videos of their pets'' activities and wellbeing.
Enhanced client satisfaction by maintaining open communication regarding pet well-being and daily activities.
Established a safe and engaging environment through effective supervision during playtime and outdoor activities.
Hostess
10 Months
Jasper Hills Kitchen and Bar | 06.2023 - 04.2024
Managed reservation system to optimize seating arrangements and minimize wait times.
Greeted and seated guests promptly, ensuring a welcoming atmosphere.
Collaborated with kitchen and service staff to coordinate guest needs efficiently.
Monitored dining area for cleanliness and readiness, contributing to overall restaurant ambiance.
Answered customer questions about hours, seating, and menu information.
Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout the dining experience.