Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Certification
References
Timeline
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Elise Thomas

Taylor,United States

Summary

Excellent customer service representative, dedicated to providing quality care for ultimate customer satisfaction and improving sales. Proven ability to establish and maintain exceptional communication and relationships with clients. Dedicated to identifying customer needs and delivering effective solutions to all problems.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Warehouse Associate

Amazon
Romulus, United States
04.2022 - 09.2024
  • Maintained, inspected, and organized the warehouse
  • Loaded & unloaded packages in a fast-paced environment
  • Served as a liaison between the warehouse and clients
  • Worked with team leaders to enhance productivity.
  • Fostered positive working relationships with internal staff members while providing superior customer service.

Receptionist

Jan-Pro Cleaning Services
Southfield, United States
09.2016 - 03.2022
  • Conveyed strong ability for multitasking and prioritizing tasks
  • Acted as a strong and influential team member
  • Brought forth phone etiquette and a patient attitude
  • Remained punctual, flexible, and adaptive.
  • Scheduled appointments for clients, customers, and other visitors.

Cashier

Aldi
Redford, United States
07.2014 - 06.2015
  • Settled any customer disputes in a professional and pleasant manner
  • Followed instructions and took initiative when appropriate
  • Brought forth ambitious attitude with ability to collaborate
  • Remained punctual and professional at all times.

Education

Associate of Applied Science - Architectural And Building Sciences

Henry Ford Community College
Dearborn, MI
03-2025

General Studies -

Western Michigan University
04.2013

High School Diploma -

Martin Luther King High School
07.2011

Skills

  • Leadership and Teamwork
  • Creativity and Innovation
  • Fast Learner
  • Excellent Customer Service
  • Communication Skills
  • Ability to Work in a Team
  • Computer Skills
  • Ability to Work Under Pressure
  • Conflict Resolution
  • Critical thinking and problem solving
  • Multitasking Skills
  • Effective Time Management
  • Detail Oriented
  • Adaptability
  • Customer Engagement
  • Relationship selling
  • Sales strategy development

Hobbies and Interests

  • Foreign Currency, Crypto, Stock Trader
  • Creative writing
  • Artistically Inclined
  • Published Book Author
  • Modeling

Certification

  • Auto CAD 2-Year Vocational certification

References

References available upon request.

Timeline

Warehouse Associate

Amazon
04.2022 - 09.2024

Receptionist

Jan-Pro Cleaning Services
09.2016 - 03.2022

Cashier

Aldi
07.2014 - 06.2015

Associate of Applied Science - Architectural And Building Sciences

Henry Ford Community College

General Studies -

Western Michigan University

High School Diploma -

Martin Luther King High School
Elise Thomas