Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elise Vertich

Boston,MA

Summary

An experienced team leader with an analytics and market focused education. With a passion for Consumer Behavior and B2C products, she is looking to combine her well rounded education in Data Analytics and Marketing to provide a diverse perspective to an consumer focused role.

Overview

6
6
years of professional experience

Work History

Delinquency Control Counselor

Navy Federal Credit Union
Vienna, VA
03.2021 - 06.2022
  • Mitigated loss for Navy Federal Credit Union by implementing product solutions and providing financial counseling for members
  • Responsible for 50 unique client solutions per day, leading to $1.5 million recovered from delinquency
  • Analyzed financial information and negotiated with members to create optimal solutions for member and company
  • Maintained accurate records for internal documentation and auditing
  • Enforced accurate adherence to all laws and regulations by following guidelines, procedures, and practices.

Merchandise Coordinator

TJX Companies
Multiple Locations
10.2019 - 04.2021
  • Managed department inventory, product placement, merchandising campaigns, and implementing corporate strategy
  • Promoting sales through client relations and merchandising philosophy
  • Adjusted inventory and placement by understanding store-specific trends and sales strategies
  • Drove marketing and sales campaigns, working interdepartmentally to complete projects
  • Supervised team members, including hiring and training new employees
  • Directed Promotional Pushes and sales promotions, increasing repeat customers.

Sales Consultant

Sunglass Hut
Orlando, FL
06.2017 - 03.2018
  • B2C Sales with a focus on cross-selling and up-selling to increase revenue
  • Directed promotional pushes and increased gross profit
  • Created Cost Benefit Analysis for consumers, influencing purchasing decisions
  • Talented in verbal communication and influential in nature.

Store Manager and Marketing Assistant

Menchies Frozen Yogurt
Orlando, FL
07.2016 - 03.2017
  • Managed entire store operations, including product and inventory management, and developed store-specific marketing plan for new location opening
  • Restructured product procurement process using excel
  • Analyzed market changes and allocated resources accordingly, managing supply chain
  • Completed store Consumer Analysis and compared to regional metrics to improve store processes
  • Practiced Cross Media Marketing approach to drive consumer awareness by 50%
  • Uploaded Digital Media and ran SEO’s to increase community interaction
  • Monitored product profitability and implemented cost-effective alternatives.

Education

Master of Science in Business Analytics (MSBA) -

Hult International Business School
Boston, Massachusetts
08.2024

Bachelor of Science Business Administration (B.S.B.A.) -

University of Central Florida
Orlando, FL
05.2019

Skills

Microsoft Office Excel (PowerQuery, VBA, Macros, PivotTables, XLookup, VLookup) Azure Python

SQL R DAX AWS JIRA Google Analytics

Data Visualization (Tableau, Power BI) Data Analysis (Predictive Analytics, Regression, Churn, Inventory, Customer, ROI, Supply Chain ) Product Management

Timeline

Delinquency Control Counselor

Navy Federal Credit Union
03.2021 - 06.2022

Merchandise Coordinator

TJX Companies
10.2019 - 04.2021

Sales Consultant

Sunglass Hut
06.2017 - 03.2018

Store Manager and Marketing Assistant

Menchies Frozen Yogurt
07.2016 - 03.2017

Master of Science in Business Analytics (MSBA) -

Hult International Business School

Bachelor of Science Business Administration (B.S.B.A.) -

University of Central Florida
Elise Vertich