Open To Work
Elise Emmers
Product Analyst
Milwaukee,WI
Summary
Product Analyst with 4+ years of experience improving enterprise search, analytics, and AI-enabled internal
platforms. Skilled at translating user behavior and data insights into product improvements through close partnership with product, engineering, and business stakeholders.
Work History
Product Analyst III
Northwestern Mutual
04.2025 - 04.2026
- Owned enterprise search reporting using Heap and Adobe Analytics dashboards, analyzed zero-result queries and user behavior to identify patterns and key themes, inform roadmap prioritization, support scope decisions, and improve transparency into product health for internal users.
- Served as the final quality gate for AI-generated Q&A content, mitigating risks of inaccurate or unsupported responses by ensuring accuracy, relevance, and production readiness, while monitoring progress and coordinating across multiple teams.
- Executed QA validation for an internal AI-driven hybrid enterprise search rollout, coordinated cross-functional test scenarios across multiple departments, including Product, Engineering, HR, and an external vendor, tracked issues, supported blocker resolution, and contributed post-release analysis and status updates for an on-time launch to 8,000+ employees.
- Onboarded and guided new team member during a critical team transition, documented processes and context to enable knowledge transfer, maintained operational continuity, and ensured uninterrupted delivery of project milestones.
Product Analyst II
Northwestern Mutual
07.2021 - 04.2025
- Analyzed daily user feedback captured in SharePoint lists across three enterprise internal platforms, uncovering pain points and identifying content issues that informed improvements to employee satisfaction and digital employee experience.
- Partnered with Product, Engineering, HR, Testing, and an external vendor to modernize enterprise search, supporting the migration from SharePoint Search to Lucidworks Fusion for 8,000+ employees and 20,000+ field users.
- Maintained and evolved enterprise search metrics, product health dashboards, and reporting workflows to improve visibility into search performance and prioritization needs.
- Monitored enterprise search intake requests by prioritization, tracking, and delivery of search requests from business stakeholders to optimize search relevance and results.
- Supported engineers and testers by building and executing pre-deployment validation checkouts during platform and system upgrades, ensuring testing coverage and deployment readiness.
- Facilitated Agile ceremonies and served as Scrum Master for a four-developer Scrum team, prioritizing user stories, removing blockers, and improving delivery consistency.
- Created and maintained ServiceNow knowledge-base articles and technical guides used by internal support teams, to train and support users on new systems and capabilities.
Work Preference
Work Type
Full TimeContract WorkLocation Preference
On-SiteRemoteHybridOverview
5
5
years of professional experience
Education
Master of Library And Information Science -
Bachelor of Science - Information Technology
Bachelor of Arts - Sociology
Skills
- Data analytics
- Product alignment
- Customer Satisfaction
- User Needs Analysis
- Voice of the Customer
- Agile Methodology
- Scrum
- Metrics Ownership
- AI enablement
- Enterprise Search
- Continuous Improvement
Timeline
Product Analyst III - Northwestern Mutual
04.2025 - 04.2026
Product Analyst II - Northwestern Mutual
07.2021 - 04.2025
University of Wisconsin, Milwaukee - Master of Library And Information Science,
University of Wisconsin, Milwaukee - Bachelor of Science, Information Technology
University of Wisconsin, Milwaukee - Bachelor of Arts, Sociology