Elise Harris
New York
Summary
Detail-oriented and organized professional transitioning into grant coordination and financial administration, with nearly 10 years of experience supporting fast-paced operations in retail and hospitality environments. Strong background in accurate transaction processing, reconciliation, inventory control, recordkeeping, and customer support. Known for maintaining compliance with policies, meeting deadlines, and ensuring accuracy in documentation. I am currently pursuing a Bachelor of Applied Business and developing long-term skills in budgeting, reporting, and project coordination.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Customer Service & Engagement Team Lead
Target
New York
09.2020 - 02.2026
- Maintained accurate documentation of daily transactions, refunds, and customer service resolutions.
- Processed high-volume cash and electronic payments while ensuring accuracy and policy compliance.
- Supported transaction balancing and reconciliation to ensure register totals matched receipts and system records.
- Assisted with store operations by monitoring inventory levels and supporting product tracking processes.
- Responded to customer concerns professionally while ensuring adherence to company procedures.
- Supported daily operational goals by identifying trends and communicating issues to leadership.
Pastry Chef
La Maison Du Chocolat
New York
05.2018 - 06.2020
- Assisted with inventory tracking, ordering, and documentation of product usage to support operational budgeting.
- Maintained compliance with safety and quality standards while managing production deadlines.
- Coordinated workflow planning and production schedules for seasonal programs and special events.
- Reduced waste by monitoring supply levels and ensuring efficient use of materials.
Manager / Lead Barista
Oren's Daily Roast
New York
05.2015 - 09.2018
- Supported daily operational reporting through accurate POS transactions, returns, and end-of-day procedures.
- Assisted with employee scheduling and task coordination to meet business needs.
- Maintained organized inventory records and ensured products were properly stocked and documented.
- Delivered consistent customer service while supporting management with administrative tasks.
Education
Bachelor of Applied Business - Science
Wilmington University
New Castle, DE10-2026
Associate of Applied Science - Baking & Pastry Arts
Monroe College
New Rochelle, NY05-2020
Skills
- Microsoft Excel & Microsoft Office Suite
- Financial transaction processing & reconciliation
- Budget tracking support
- Inventory documentation & cost control
- Data entry & records management
- POS systems
- Compliance adherence
- Operational reporting
- Workflow coordination
Certification
- Project Management Certificate, Wilmington University, 2026
- Microsoft Excel Certificate (Beginner), Coursera, 06/29/23
Timeline
Customer Service & Engagement Team Lead
Target
09.2020 - 02.2026
Pastry Chef
La Maison Du Chocolat
05.2018 - 06.2020
Manager / Lead Barista
Oren's Daily Roast
05.2015 - 09.2018
Bachelor of Applied Business - Science
Wilmington University
Associate of Applied Science - Baking & Pastry Arts
Monroe College