Summary
Overview
Work History
Education
Skills
Languages
Timeline
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ELISHA ALLEN

Milwaukee,WI

Summary

Dedicated Casino Dealer offering 12-year background operating and supervising a variety of table games. Comfortable working in fast-paced, noisy environment and standing for long periods of time. Expertise in cash and chip transactions, shuffling and diminishing table gaming discrepancies. Passionate about producing a fun, exciting atmosphere to garner continued customer loyalty. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

14
14
years of professional experience

Work History

Casino Table Games Dealer

Potawatomi Hotel & Casino
06.2012 - Current
  • Monitored game for potential security risk to protect operation and players.
  • Controlled equipment such as roulette wheels to run games.
  • Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
  • Enhanced customer experience by providing efficient and courteous service at tables.
  • Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
  • Trained new dealers in rules and operation of different games.
  • Passionate about learning and committed to continual improvement.
  • Skilled at working independently and collaboratively in a team environment.

Customer Service Cashier

Walmart
12.2009 - 08.2012
  • Processed customer orders and accurately handled payment transactions.
  • Utilized various software applications to process customer orders.
  • Learned duties for various positions and provided backup at key times.
  • Redeemed coupons to discount purchases.
  • Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
  • Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
  • Met customer service goals and exceeded customer expectations.
  • Worked effectively in fast-paced environments.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.

Education

High School Diploma -

Bay View High School
Milwaukee, WI
06.2008

Skills

  • Quick Learner
  • Adaptability
  • Efficient game pacing
  • Guest service
  • Dependable and Responsible
  • Organization Skills
  • Decision-Making
  • Time Management

Languages

English
Native or Bilingual

Timeline

Casino Table Games Dealer

Potawatomi Hotel & Casino
06.2012 - Current

Customer Service Cashier

Walmart
12.2009 - 08.2012

High School Diploma -

Bay View High School

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ELISHA ALLEN