Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Elisha Antunes

Peabody,MA

Summary

Results-driven Business Systems Analyst with 3+ years of experience bridging business goals and technical execution. Skilled in API test automation, end-to-end testing, writing SQL queries, and building insightful dashboards for data-driven decision-making. Adept at documenting systems and designing scalable, efficient solutions through deep stakeholder collaboration. Comfortable working across the SDLC, with a passion for continuous learning, process improvement, and technology-driven impact.

Overview

8
8
years of professional experience

Work History

Business Systems Analyst

Tokio Marine HCC
Wakefield, MA
06.2022 - Current
  • Design and execute API automation tests using Postman and JavaScript, streamlining regression testing and increasing test efficiency.
  • Build end-to-end test scripts in Cypress for core business workflows, enabling early detection of defects in critical systems.
  • Create complex SQL queries for reports and data analysis, improving underwriting insights across multiple policy types.
  • Develop interactive dashboards using Power BI to visualize key performance indicators for business users and leadership.
  • Author detailed business requirement documents (BRDs) and collaborate with developers to ensure accurate system implementation.
  • Facilitate user acceptance testing, write test plans, acceptance criteria, and traceability matrices.
  • Work cross-functionally with Underwriting, Compliance, and internal IT team to troubleshoot production issues and implement scalable solutions.
  • Oversee the setup and ongoing maintenance of policy-related forms—including endorsements and compliance documents—ensuring they are correctly configured for automated generation and distribution.
  • Lead sprint planning and backlog grooming activities using Azure DevOps, contributing to smoother team alignment and delivery.

Financial Administrator

Smart Choice Solutions Inc.
Malden, MA
02.2021 - 06.2022
  • Introduced debt restructuring methods to reduce unnecessary spending and reach repayment goals to achieve low DTI.
  • Completed journal entries, reconciliations, and account analysis to prepare monthly financial documents and general account management.
  • Spearheaded tactical objectives to execute cost-savings deliverables, saving $125,000.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules, and conflicts.
  • Led organizational cash flow initiatives and achieved positive cash flow since prior to the pandemic by improving the quality of invoicing and collecting procedures.
  • Constructed and maintained interactive financial reports that provide actionable insights for project managers through Power BI
  • Managed payroll processing with iSolved HCM for 19 employees in compliance with predetermined company guidelines.

Account Manager

Bank Of America Merrill Lynch
Saugus, MA
10.2017 - 08.2019
  • Provided wholistic banking knowledge while recommending apt financial solutions.
  • Consulted with team members to gain alternative insight in optimizing benefits for clients and to secure new transactions while identifying cross-promotional opportunities.
  • Implemented solid retention strategies through client follow-ups via phone calls, emails, and appointment scheduling.
  • Demonstrated progressive growth; consistently exceeded 100% of sales goals month after month until reaching top performer status.
  • Ceaselessly provided excellent client satisfaction and received highest feedback scores.

Education

Bachelor of Arts - Biblical Studies / Psychology

Gordon College
Wenham, MA
05.2017

Skills

  • API Test Automation
  • SQL
  • Power BI
  • Cypress
  • Process Mapping
  • Requirements Gathering
  • Agile Methodologies

Accomplishments

  • Bank of America 2019 Northern New England Executive Leadership Program graduate
  • Tokio Marine 2100 Leadership Program graduate

Timeline

Business Systems Analyst

Tokio Marine HCC
06.2022 - Current

Financial Administrator

Smart Choice Solutions Inc.
02.2021 - 06.2022

Account Manager

Bank Of America Merrill Lynch
10.2017 - 08.2019

Bachelor of Arts - Biblical Studies / Psychology

Gordon College

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